Banquet Sales Coordinator

7 days ago

Ayala Alabang Subdivision, Philippines Alabang Country Club, Inc. Full time ₱25,000 - ₱50,000 per year

Job Description:

The Banquet Sales Coordinator is responsible for promoting, selling, and coordinating banquet and event services for the venue. This role ensures excellent customer service, seamless event execution, and achievement of revenue targets.

The Coordinator also contributes to sales performance management by tracking metrics, analyzing data, and recommending strategies to enhance team and individual sales outcomes.

Duties & Responsibilities:

  • Respond to banquet inquiries via phone, email, and walk-ins in a timely and professional manner.
  • Conduct tours of the Club facility and promote the venue to prospective clients.
  • Prepare and send detailed proposals and contracts based on client needs and budget.
  • Maintain an organized calendar of bookings, ensuring accurate communication of event details with internal teams (catering, kitchen, operations).
  • Coordinate event logistics including menu selections, layout arrangements, décor preferences, and special requests.
  • Track leads, follow up with potential clients, and maintain a pipeline of prospects.
  • Collaborate with the marketing team on promotional efforts, packages, and seasonal campaigns.
  • Ensure proper documentation of all contracts, deposits, payments, and event details.
  • Attend and support on-site events as needed to ensure flawless execution and client satisfaction.
  • Handle client feedback and post-event follow-ups to maintain strong client relationships and secure repeat business.

Sales Performance Management:

  • Monitor and report on banquet sales performance metrics, including bookings, revenue, conversion rates, and client retention.
  • Assist in the development and implementation of sales strategies to meet or exceed monthly and annual targets.
  • Provide input for sales forecasting, budgeting, and planning efforts.
  • Work closely with the sales manager to identify trends, opportunities, and areas for improvement.
  • Support training and development initiatives aimed at enhancing sales effectiveness within the department.
  • Maintain accurate and up-to-date records in the CRM system and prepare regular performance reports

Educational Background: Bachelor's degree in hospitality, Business, or related field preferred.

Experience Requirement: At least 1-2 years of experience in banquets, catering, or event sales, preferably in a hotel or event venue.

Eligibility Requirement:

Personal Competency:

  • Exceptional communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Coordination skills
  • Organized

Functional/Technical Competency:

  • Marketing skills
  • Proficiency with event management software and Microsoft Office Suite.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Familiarity with banquet event order (BEO) procedures.
  • Understanding of sales KPIs, dashboards, and performance analysis.
  • Knowledge of food and beverage operations is a plus.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance
  • On-site parking
  • Paid training

Work Location: In person

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