
Microsoft 365 IT Infrastructure Administrator
2 days ago
Company Profile
We are trusted providers of Community Support and Care, dedicated to assisting older Australians and people living with disabilities. Our mission is to provide personalized care solutions that empower clients to live with independence, dignity, and confidence. We take pride in serving our communities and are committed to delivering exceptional care to those who need it most.
General Expectations
We uphold the highest standards of professional conduct. Our zero-tolerance policy for bullying and harassment ensures a respectful workplace for everyone. Employees are expected to treat colleagues, clients, visitors, and stakeholders with courtesy and professionalism while upholding our values and code of conduct.
We look for team members who are flexible, enthusiastic, and dedicated to providing top-quality care and support.
Safety is a fundamental priority. All employees must comply with Workplace Health & Safety policies, participate in training and risk assessments, and promptly report incidents or near misses. Staff are also required to follow internal policies and procedures, which may be updated from time to time.
About the Role
The IT Infrastructure Administrator is responsible for ensuring the smooth, secure, and efficient operation of Kinyara Health's Microsoft 365 environment. This role supports the organization by maintaining core systems, leading infrastructure enhancements, and providing advanced technical expertise. Through automation, migration projects, and collaboration with IT and business teams, the role contributes to improved operational efficiency and a seamless user experience.
Key Responsibilities
- Administer, maintain, and optimize Microsoft 365 services (SharePoint Online, Teams, Teams Calling, Exchange Online, Power BI).
- Plan and lead Microsoft 365 tenancy migration projects and system transitions.
- Develop and maintain PowerShell scripts to enhance automation and efficiency.
- Monitor system health, ensure compliance and security, and proactively address risks or performance issues.
- Provide 2nd/3rd line support for help desk requests related to Microsoft 365.
- Deliver training, documentation, and expert guidance to IT staff and end-users.
- Contribute to IT initiatives and cross-functional projects as required.
Key Performance Indicators (KPIs)
- 99% uptime and operational reliability of Microsoft 365 services.
- 100% completion of migration tasks within agreed timelines.
95% automation success rate for recurring tasks.
- Annual review and update of SharePoint and Exchange Online structures.
- ≥90% of Tier 2+ support requests resolved within SLA (1–2 business days).
- Staff satisfaction score of ≥4.5/5 for Microsoft 365 support.
- Minimum of 2 training sessions or internal knowledge resources delivered each quarter.
Key Competencies
- Proven expertise in PowerShell scripting and Microsoft 365 automation.
- Strong knowledge of SharePoint Online administration and customization.
- Practical experience with Teams Calling configuration and troubleshooting.
- Proficiency in Power BI for reporting and visualization.
- Demonstrated success in Microsoft 365 tenancy migration projects.
- Solid understanding of Microsoft 365 security and compliance frameworks.
- Strong problem-solving skills with the ability to work independently and collaboratively.
- Excellent communication skills with the ability to explain technical concepts clearly.
Experience & Qualifications
- Microsoft certifications in Microsoft 365 (e.g., MS-100, MS-101, MS-700).
- Minimum 3 years of experience with Microsoft 365 workloads such as Exchange Online and Intune.
- Background in IT infrastructure or cloud services administration.
ShoreXtra Perks
- Day 1 HMO Coverage
- Dayshift schedule
- Fixed Weekends off
- Engaging monthly activities
- Free and unlimited barista-style coffee
- Free parking and shuttle services
- Employee referral incentives (Silver)
Work Set Up:
- Work Schedule: Monday to Friday, 7:00 am to 4:00 pm
Job Types: Full-time, Permanent
Pay: Php50, Php60,000.00 per month
Benefits:
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Paid training
Experience:
- MS 365 Administration: 5 years (Preferred)
- Teams Calling: 5 years (Preferred)
- MS 365 Tenancy Migration: 5 years (Preferred)
- PowerShell: 5 years (Preferred)
- Power BI: 5 years (Preferred)
Work Location: In person
-
Clark Freeport Zone, Pampanga, Philippines JOBS360 Full time ₱900,000 - ₱1,200,000 per yearCompany ProfileWe are trusted providers of Community Support and Care, dedicated to assisting older Australians and people living with disabilities. Our mission is to provide personalized care solutions that empower clients to live with independence, dignity, and confidence. We take pride in serving our communities and are committed to delivering exceptional...
-
IT Infrastructure Administrator
4 days ago
Clark Freeport Zone, Philippines Shore360, Inc Full time ₱50,000 - ₱60,000 per yearCompany ProfileWe are trusted Community Support and Care providers, dedicated to assisting older Australians and people living with disabilities. Our goal is to provide personalized care solutions that help our clients achieve their aspirations for independence, dignity, and control. We take pride in serving the communities we work in and are committed to...
-
IT Infrastructure Administrator
4 days ago
Clark Freeport Zone, Pampanga, Philippines JOBS360 Full time $60,000 - $80,000 per yearCompany ProfileWe are trusted Community Support and Care providers, dedicated to assisting older Australians and people living with disabilities. Our goal is to provide personalized care solutions that help our clients achieve their aspirations for independence, dignity, and control. We take pride in serving the communities we work in and are committed to...
-
Microsoft 365 Project Engineer
1 hour ago
Clark Freeport Zone, Pampanga, Philippines Technology Elite, Inc. Full time ₱900,000 - ₱1,200,000 per yearWe will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Shift Schedule: Mon - Fri, 6:30 AM to 3:30 PM PHTWork Arrangement: Onsite to report in Clark, Pampanga (with 2 weeks to 1 month FREE relocation assistance)This role is approximately 70% technical implementation and 30% light...
-
IT Associate
4 days ago
Clark Freeport Zone, Philippines Sumidenso Automotive Technologies Asia Corporation (SAT-A) Full time ₱150,000 - ₱250,000 per year** This vacancy is only open to Filipino nationals **QUALIFICATIONS:Graduate of Bachelor's Degree in Information Technology/ Computer Science/ Computer EngineeringWith at least 1 year experience in the IT fieldHas a background in providing end-user support for Windows OS, desktop setup and maintenance, Network, Security, and Microsoft 365With good...
-
Contract Administration
4 days ago
Clark Freeport Zone, Philippines PEERWEALTH CORP Full time ₱250,000 - ₱450,000 per yearThis is a fantastic opportunity to join a highly regarded BPO located in Clark Development Corporation, Philippines.PeerWealth Corp is an established boutique BPO, servicing Australian clients. Ongoing expansion has crafted an exciting opening for accountants to join our growing ranks.Why us?As a professional, having access to experts in multiple areas is...
-
Azure Cloud Engineer
2 weeks ago
Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeAbout the role: We seek a dynamic, customer-facing Azure Cloud Engineer to work as part of our Professional Services team in the completion of complex IT projects. What You’ll Do: - Provide hands-on technical support for complex projects, focusing on production and implementation. - Participate in project work plans and report deviations to Project...
-
Administrator
4 days ago
Clark Freeport Zone, Philippines VENTRA Health Full time ₱600,000 - ₱800,000 per yearAbout Us:Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions...
-
Linux System Administrator
4 days ago
Clark Freeport Zone, Philippines Trackerteer Full time ₱450,000 - ₱900,000 per yearJob DescriptionWe are looking for a reliable and skilled Linux System Administrator to oversee the configuration, stability, and security of our web hosting infrastructure. The ideal candidate will have experience managing Linux-based servers in a production environment, supporting development and deployment workflows, and handling day-to-day server...
-
Warehouse Assistant
2 days ago
Clark Freeport Zone, Philippines Widus Hotel and Casino, Clark Full time $104,000 - $130,878 per yearJOB SCOPE:Oversees general warehouse operations and activities such as Ordering, Receiving and Releasing of items.Monitors and manages purchase records through SCM (Supply Chain Management) application.Responsible for securing, releasing and inventory of Facilities Management Tools as well as maintaining records, reporting relevant information; and preparing...