Food & Beverage Supervisor

7 hours ago

Cagayan de Oro, Northern Mindanao, Philippines Grand City Hotels Inc Full time ₱400,000 - ₱800,000 per year

About the role

We are seeking a skilled and passionate Food & Beverage or Banquets Supervisor to join our team at Grand City Hotels Inc' in Cagayan de Oro Misamis Oriental. As our Food & Beverage Supervisor, you will play a crucial role in overseeing the smooth and efficient operation of our food and beverage services, ensuring an exceptional experience for our guests. This is a full-time position.

What you'll be doing

  • Supervise and coordinate the daily operations of the food and beverage department, including restaurants, bars, and room service. Rotation per department, with emphasis on Restaurant operations
  • Manage and train a team of food and beverage staff, ensuring high levels of customer service and adherence to company policies and procedures
  • Develop and implement strategies to improve efficiency, productivity, and guest satisfaction in the food and beverage department. Monitoring and acting on guest feedback, complaints etc
  • Monitor inventory levels, order supplies, and maintain appropriate stock levels to meet customer demands
  • Collaborate with other departments to ensure seamless service delivery and a consistent brand experience
  • Handle customer inquiries and complaints, and work to resolve any issues in a timely and professional manner
  • Participate in the development and implementation of marketing and promotional initiatives for the food and beverage department

What we're looking for

  • Minimum 1 years of experience in a supervisory role within the food and beverage industry, preferably in a hotel, restaurant or resort setting
  • Strong knowledge of food and beverage operations, including menu planning, inventory management, and cost control, staff management
  • Excellent leadership and people management skills, with the ability to motivate and train a team
  • Outstanding customer service orientation and the ability to handle customer inquiries and complaints effectively
  • Strong problem-solving and decision-making skills, with a focus on continuous improvement
  • Proficiency in using relevant software and technology for managing food and beverage operations
  • Experience with POS systems and hospitality software is essential for managing food and beverage operations effectively
  • Excellent communication and interpersonal skills, both verbal and written
  • Bachelor's degree is required for this position

What we offer

At Grand City Hotels Inc', we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive salaries, opportunities for career development, and a range of benefits

About us

Grand City Hotels Inc' is a home grown hotel chain with multiple properties in Northern mindanao. Our properties are known for their warm service, range in accommodations, and diverse of amenities. We are dedicated to creating comforting experiences for our guests and fostering a thriving, inclusive work environment for our employees.

If you are ready to take on a rewarding and challenging role as our Food & Beverage Supervisor, we encourage you to apply now.

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