Recruitment and Administrative Assistant

Bright Lilly Healthcare is a Perth based nursing agency that recruits and places staff with knowledge, skills and experience in residential aged care and home-based disability care.

Due to our current growth, we are seeking a self-motivated recruitment and administrative officer with experience in recruitment and rostering to join our team. Full training will be provided; experience in recruitment and/or healthcare is highly desirable.

There are two (2) working from home positions available:

Monday- Friday

Saturday and Sunday and ; including other casual leave cover during the week.

Training hours may differ. Immediate start.

Duties (include but not limited to):

• Provide timely day-to-day HR advice and support to hiring managers in relation to the recruitment and selection process and on-boarding / induction.
• Drive the recruitment and selection process for hiring managers including drafting vacancy advertisements, and posting advertisements on the website and various job boards as required.
• Provide assistance with shortlisting of candidates and preparing for and arranging interviews as required, conducting references and completing the headspace credentialing process.
• Make verbal offers of employment, negotiating salary and commencement dates.
• Prepare letters of offer, employment contracts and new employee packs for successful candidates.
• Liaising with unsuccessful candidates to provide feedback where required.
• Collate all recruitment paperwork, create new employee personnel files (electronic and hard copy) and input new employee details into the CRM
• Liaise with Payroll, HR and rostering teams to make on-boarding arrangements.
• Ensure the employee on-boarding experience of new employees is adhered to and employees are inducted and oriented appropriately.
• Model and demonstrate constructive working relationships and information exchange across the organisation.
• Provide flexible and responsive allocation of roster resourcing to meet clients' needs.
• Maintain timely communication with clients and workers about changes to rosters and/or staff.
• Assist with diverse administrative tasks, including answering calls, filing documents, maintaining supplies, and supporting various teams within the company.
• Ensure that vacant shifts are filled in a timely manner and in such a way as to ensure minimum disruption to clients and ensure maximum cost effectiveness to the organisation
• Ensure the fair and equitable distribution of shifts, adhering to the restrictions on active hours and the minimum rest periods as detailed in the Award and Enterprise Agreement
• Ensure that all planned vacant shifts i.e. resignations/maternity/annual leave have adequate coverage in advance of vacancy
• Make contact with available workers to fill unplanned vacant shifts to ensure continuity of support.
• Make contact with clients to ensure good communication about changes in shifts or support workers as required
• Ensure shift allocations comply with contract requirements, minimum training/credentialing requirements and client preferences.
• Make sure that workers are rostered to their capacity, there is fair distribution of shifts and timely communication with workers
• Escalate inability to cover shifts to the supervisor in a timely manner
• Liaise with HR and Accounts in response to system, procedural or compliance issues.
• Participate in the establishment and redesign of procedures and processes to improve the Scheduling/Rostering processes
• Assist colleagues to ensure a continuous service is provided by filling in when/where required
• Collaborate with HR and the CEO in identifying gaps/patterns in rostering to inform recruitment to meet client need.
• Provide HR support
• Provide exceptional customer service, ensure customer satisfaction, and uphold ethical standards in all interactions.

Skills and Experience:

• Have 2+ years experience in a similar role
• Experience using Microsoft (including outlook, word & excel)
• Experience with Seek and Deputy an advantage but not essential
• Ability to multi-task, problem solve and prioritise within a fast-paced environment.
• Attention to detail and accuracy.
• Excellent communication skills
• Strong understanding of compliance and regulatory standards.
• Ability to work both independently without supervision and also as part of a team.

Benefits

• You will be part of a friendly, supportive and team orientated environment.
• competitive remuneration
• work from home- Australia/Perth time
• Supportive team