Selling Department Manager

6 days ago

General Santos, Soccsksargen, Philippines SM Retail Inc Full time ₱104,000 - ₱130,878 per year

MANAGE CUSTOMER INTERACTIONS: Cultivate customer satisfaction by directing all front-end activities (requires consistent presence in selling area)

Job Description:

  • TRACK DEPARTMENTAL SALES - Monitor departmental sales vs. target on a daily basis, identify causes of poor performance & recommend solutions to Regional Manager for proper action
  • BUILD CUSTOMER LOYALTY - Proactively seek customer interactions, build sustained relationships with top 100 customers & convert the ones with complaints into happy shoppers.
  • CHECK DISPLAY & FIXTURES - Explain display standards to sales clerks & regularly check if items are arranged properly, areas are clean & ask for repair or replacement of broken fixtures.
  • CHECK SALES STAFF - Make daily checks on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree
  • With minimum of 2 years relevant work experience in managerial capacity, preferably in retail management
  • Personable, creative, sales-oriented and with above average communication skills
  • Flexible to be assigned to work schedules supporting the retail operational hours
  • Willing to be assigned in The SM Store - SM City General Santos

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Manager: 2 years (Required)
  • Retail sales: 2 years (Required)

Work Location: In person

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