Retention Specialist

2 weeks ago

General Santos, Soccsksargen, Philippines Staff4Me Full time ₱400,000 - ₱600,000 per year
Job Responsibilities
  • Maintain high knowledge on all departments
  • Have extensive experience with Salesforce and knowledge of navigating the interface.
  • Ability to provide a high level of detail to the Retention Account Manager related to the customer's account.
  • Work directly with the Retention Account Manager to provide research on renewal targets
  • Review and process inbound leads to the correct sales team.
  • Work with other departments to drive renewal and cross sell success
Technical RequirementsExperience
  • One year of experience in Customer Care, Service, or Sales Administration      
  • Extensive experience with Salesforce
  • Experience working with Sales Teams
  • Related Experience is a must
  • Experience in MS Suite

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