
Blackline User Support Analyst
1 week ago
Responsibilities:
- Process BlackLine requests related to User, Journal Entry, Balance Sheet Account Reconciliation and Variance Analysis maintenance
- Respond to user queries, issues, or concerns and propose resolutions
- Create and send BlackLine reports
- Follow up and monitor provision of information required from users like account reassignment and responses on issues needed for monthly reporting
- Conduct user onboarding through trainings, calls, and/or email communication
- Perform controls related to system data feeds from/to BlackLine
- Process completion monitoring specific to Journal entry postings and Account Reconciliations
- Identify process improvements and work on projects related to BlackLine improvements or user experience enhancements
- Perform Account Recon QA testing from time to time or as needed
- Performs other duties as assigned.
- Complies with all policies and standards.
Requirements:
- Candidate must have a bachelor's degree in Accountancy or other related fields
- Must have a minimum of 3 years experience in Accounting (OTC, PTP, or RTR) with very good communication and presentation skills
- Willing to work on a mid shift and hybrid set up.
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