Account Manager I Client Management Officer

1 day ago

Makati City, National Capital Region, Philippines HRTX consulting Full time ₱1,200,000 - ₱2,400,000 per year

Account Manager I / Client Management Officer

Location: Makati

Work Set Up: Onsite

Schedule: Monday - Friday (Morning Shift)

Budget: PHP 40, ,000 (Salary dependent on experience and qualifications)

About the Role:

We are seeking a dynamic and client-focused Account Manager I / Client Management Officer to join our team. This role is pivotal in managing and nurturing relationships with our valued corporate clients. You will be the primary point of contact, ensuring client satisfaction through exceptional program delivery, strategic engagement, and seamless service coordination. If you excel at building lasting partnerships and driving client success, we encourage you to apply.

Key Responsibilities:

  • Client Relationship Management: Effectively manage a portfolio of assigned corporate client accounts, serving as their main point of contact.
  • Account Growth & Retention: Conduct regular meetings, manage contract renewals, and engage in negotiations with client stakeholders to foster long-term partnerships and explore growth opportunities.
  • Needs Assessment & Service Tailoring: Proactively identify client needs, challenges, and objectives, and tailor our services and solutions accordingly to ensure maximum value.
  • Internal Collaboration: Coordinate closely with various internal teams (e.g., Operations, Sales, Support) to ensure timely and high-quality service delivery that meets client expectations.
  • Reporting & Analysis: Prepare and present comprehensive regular account reports, performance updates, and strategic reviews to both clients and internal management.
  • Performance Monitoring & Issue Resolution: Monitor key account performance metrics, proactively identify and resolve client concerns, and act as an escalation point for critical issues.
  • Strategic Engagement: Develop and implement strategic engagement plans for key accounts to drive client satisfaction, retention, and revenue growth.

Qualifications:

  • Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • Experience:
  • For Account Manager I: Minimum of 2-5 years of experience in client engagement, relationship management, or account management.
  • For Corporate Accounts Manager level (if applicable): Minimum of 3+ years of experience in corporate account management.
  • Industry Experience: A background in the healthcare, insurance, distribution, agency, or service industries is a significant advantage.
  • Skills:
  • Exceptional communication skills (written and verbal) for effective client interaction and reporting.
  • Strong presentation and negotiation skills to articulate value and close agreements.
  • Proven problem-solving and analytical abilities to address client needs and challenges.
  • A strategic mindset with a strong client-centric approach.
  • Demonstrated ability to manage multiple accounts simultaneously in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.

Benefits:

  • 13th-month pay.
  • Upon regularization:
  • Allowances
  • Subsidies
  • HMO coverage
  • Other comprehensive employee benefits.

Job Types: Full-time, Permanent

Pay: Php40, Php70,000.00 per month

Application Question(s):

  • How many years/months of internship or work experience do you have?
  • How much is your current salary?

If ever how much is your expected salary?

  • How long is your notice period?

Work Location: On the road

  • Account Management Officer

    1 day ago

    Makati City, National Capital Region, Philippines HR Primo Management Services Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a results-driven Account Management Officer / Account Executive to join our growing team in Makati. The ideal candidate has a passion for relationship management, customer satisfaction, and business development, ensuring that every client partnership grows stronger over time.Key ResponsibilitiesManage client relationship management efforts...

  • Client Management Officer

    1 week ago

    Makati City, National Capital Region, Philippines HR Network Inc. Full time ₱900,000 - ₱1,200,000 per year

    Client Management Officer Job Description:The Client Management Officer is responsible for developing and executing strategies to foster deeper engagement with existing HMO corporate clients. This role focuses on driving client satisfaction and building strong client partnership, managing utilization cost of healthcare services, exploring opportunities to...

  • Account Manager

    1 week ago

    Makati City, National Capital Region, Philippines Altair i Solutions Inc. Full time ₱800,000 - ₱1,200,000 per year

    Account ManagerThe general role of the position is to proactively generate revenues from the assigned and identified accounts by rendering account management skills.Tasked to complete the whole selling cycle from prospecting, uncovering of opportunities, proposing, closing up to its 100% collection.To establish a status to our customers especially to the key...

  • Client Management Officer

    1 day ago

    Makati City, National Capital Region, Philippines AIA Australia Full time ₱30,000 - ₱60,000 per year

    MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing...

  • People and Culture Manager

    3 days ago

    Makati City, National Capital Region, Philippines Triple I Consulting Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About Triple i Consulting: Triple i Consulting is a dynamic, fast-growing boutique firm specializing in regulatory compliance for international companies operating in the Philippines. With a tight-knit team, we are looking for a passionate and skilled People & Culture Manager to help us continue to grow and strengthen our most valuable asset—our people.As...

  • Sales Officer

    7 days ago

    Makati City, National Capital Region, Philippines Global Process Manager Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Qualifications:College Graduate - Business course, preferably related to marketing.At least 2 years relevant experience in sales.Proficient in MS Office Suite - Word, Excel, and PowerPoint.Good communication skills both written and oral.Knowledge in sales operations related to trading.Strategic Prospecting.Job Description:Reports to the Sales Supervisor...

  • Account Manager

    1 week ago

    Makati City, National Capital Region, Philippines Asia Society for Social Improvement and Sustaiable Transformation, Inc. Full time ₱240,000 - ₱360,000 per year

    Account ManagerAbout UsECCI is the leading process improvement solutions provider in Southeast Asia, focused on process consulting, assessments, maintenance, automation solutions and learning outsourcing services. We help companies achieve performance excellence by assisting them implement management systems and international standards/best practices across...

  • Account Management Officer

    7 days ago

    Makati City, National Capital Region, Philippines HR Network Inc. Full time ₱800,000 - ₱1,200,000 per year

    Qualifications: Bachelor's degree in Marketing, Communications, Public Health, or a related field. 2-5 years experience in client engagement, customer relationship management, or a similar role, preferably within the healthcare or insurance industry. Job Function/Responsibilities:The Client Management Officer is responsible for developing and executing...

  • Hull Accounts Officer

    1 week ago

    Makati City, National Capital Region, Philippines Pioneer Insurance Full time ₱300,000 - ₱600,000 per year

    JOB PURPOSETo provide quality service to agents, brokers and clients by facilitating requests and inquiries in all aspects of accounts handling.ROLES AND RESPONSIBILITIESUnderwriting/Policy IssuancePrepares loss statistics for policy renewals.Prepares quotation for clients.Gathers relevant underwriting information.Ensures timely and accurate issuance of...

  • IT Account Manager/Client Services Executive

    1 week ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    Job Overview:Hybrid setupEarly morning shift (3AM to 12noon)3 to 4 years of IT account managementThe main responsibilities include:Key Responsibilities:1. Client Engagement & SupportServe as a key contact for assigned IT/BPO clients, ensuring timely communication and support across service engagements.Participate in client meetings and technical discussions...