Business Intelligence Developer

Job Description:

We're looking for a Business Intelligence Developer to join our Global Operations team at MBPS. In this role, you are expected to work closely with business and technical teams to transform data into actionable insights and implement innovative data visualization solutions. They will recommend and utilize appropriate BI tools, such as Power BI, QlikView, QlikSense, Tableau, and Power Platform (PowerApps and PowerAutomate)​ to support data-driven decision-making based on business needs.

Key Responsibilities:

• Data Analysis and Reporting: Develop dashboards and interactive reports to transform data into insights for informed business decisions using tools like Power BI, QlikView, QlikSense, Tableau, and Power Platform (PowerApps and PowerAutomate).
• Collaboration: Work closely with business and technical teams, including stakeholders like product owners and data engineers, to understand data needs and develop BI solutions.
• Data Visualization: Create clear and actionable visual data representations using best practices in UI and UX design.
• Training and Mentoring: Train junior team members and establish best practices to ensure high-quality, consistent BI solutions.
• Project and Technical Support: Handle medium to high complexity projects with various BI tools and manage user access, report troubleshooting, and workspace navigation.

Qualifications:

• Education: Bachelor's Degree holder or with equivalent work experience and meets required skills
• Experience: At least 3-5 years of hands-on experience in developing BI solutions, preferably using tools such as Power BI (preferred), QlikView, or QlikSense and Power Platform (PowerApps and PowerAutomate)
• Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation) | 3 days Return to Office, 2 days Work From Home per week

Minimum Skills to Hire/Must Haves:

• Proficiency with BI technologies and tools.
• Experience in data modeling and normalization.
• Strong understanding of relational databases like MS SQL and Oracle.
• Familiarity with ETL (Extract, Transform, Load) processes.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.
   

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement