Loans Assistant

7 days ago


Mandaue City, Central Visayas, Philippines City Savings Bank Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking a talented and dedicated Loans Assistant to join our dynamic team at City Savings Bank in Cebu. As a Loans Assistant, you will play a crucial role in supporting the processing and management of loan applications, ensuring efficient customer service and contributing to the overall success of our retail banking operations.

What you'll be doing

  1. Assisting with the processing and review of loan applications, ensuring accuracy and completeness of documentation
  2. Liaising with customers to gather necessary information and supporting documents for loan applications
  3. Maintaining accurate and up-to-date records of loan activities, including disbursements, repayments, and status updates
  4. Providing exceptional customer service, addressing inquiries and resolving issues related to loan products and services
  5. Supporting the Loans Team in administrative tasks, such as filing, data entry, and report generation
  6. Collaborating with other departments to ensure a seamless and efficient loan application process

What we're looking for

  1. Minimum of 1 year of experience in a similar role within the banking or financial services industry
  2. Strong customer service orientation and the ability to communicate effectively with customers
  3. Proficient in Microsoft Office suite, with the ability to work with loan management software
  4. Excellent organizational skills and attention to detail
  5. Ability to work in a fast-paced environment and prioritize tasks effectively
  6. Problem-solving skills and the ability to adapt to changing requirements

What we offer

At City Savings Bank, we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our company culture values teamwork, innovation, and work-life balance, ensuring you can thrive both professionally and personally.

About us

City Savings Bank is a leading retail bank in the Philippines, providing a wide range of financial services to individuals and small businesses. With a strong focus on customer satisfaction, we have a reputation for delivering innovative solutions and exceptional service. Join our team and be a part of our continued growth and success.

Apply now for this exciting opportunity to become our next Loans Assistant


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