Regulatory Compliance Manager

Job Description

Position Overview

The Regulatory & Compliance Manager is responsible for ensuring that The Bistro Group operates in full compliance with applicable laws, regulations, and industry standards. This role manages regulatory relationships, oversees compliance programs, and supports strategic initiatives to mitigate legal and operational risks. The ideal candidate will combine expertise in regulatory frameworks with strong stakeholder management skills to support business growth and safeguard the company's reputation.

Key Responsibilities

Regulatory Compliance Management

• Oversee all regulatory compliance requirements across business units, including permits, license renewals, and mandatory government filings.
• Ensure adherence to laws and regulations from agencies such as DOH, DTI, DOLE, BIR, LGUs, and other relevant authorities.
• Develop, implement, and monitor internal compliance policies and procedures.
• Conduct regular compliance audits and risk assessments to identify gaps and implement corrective actions.
• Lead the preparation of compliance reports and regulatory submissions for senior leadership and government agencies.
• Facilitate government inspections, audits, and inquiries while maintaining positive relationships with regulators.

Regulatory Affairs and Risk Management

• Monitor legislative, regulatory, and policy developments impacting the food service, hospitality, and retail industries.
• Advise senior leadership on the potential business impact of regulatory changes.
• Drive company advocacy efforts on policy matters that affect operations and growth.
• Ensure alignment of internal practices with corporate governance and industry standards.

Stakeholder Engagement

• Build and maintain productive relationships with regulatory agencies, industry associations, and trade organizations.
• Represent the company in regulatory forums, compliance workshops, and industry events.
• Coordinate with external consultants, legal advisors, and compliance specialists to address complex regulatory challenges.

Strategic Support

• Provide regulatory insights to support business development, expansion, and acquisition activities.
• Collaborate with Legal, HR, Operations, and other departments to strengthen compliance frameworks and operational efficiency.
• Lead compliance-related training and awareness initiatives across the organization.

Required Qualifications

Education & Experience

• Bachelor's degree in Law, Public Administration, Business Administration, Political Science, or a related field.
• Advanced degree or certifications in Regulatory Compliance, Corporate Governance, or Risk Management preferred.
• Minimum of 5–7 years of relevant experience in compliance management, regulatory affairs, or government relations.
• Industry experience in food service, hospitality, or retail highly desirable.
• Proven track record in regulatory engagement, compliance audits, and risk assessment.

Core Competencies

• Strong knowledge of Philippine regulatory frameworks, government processes, and compliance standards.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent written and verbal communication skills (English and Filipino).
• Demonstrated ability to manage relationships with diverse stakeholders.
• Strong leadership and project management skills, with the ability to manage multiple priorities.

Technical Skills

• Proficiency in Microsoft Office Suite and compliance management tools.
• Familiarity with regulatory reporting systems, legal research databases, and document management platforms.
• Understanding of corporate governance principles and industry-specific compliance requirements.

Preferred Qualifications

• Law degree or legal background with expertise in commercial law and regulatory compliance.
• Experience working with multinational corporations or publicly listed companies.
• Background in public service, government agencies, or policy research institutions.
• Bilingual capabilities (English/Filipino) with strong cross-cultural communication skills.
• Established professional network within regulatory bodies and industry organizations.