Remote Customer Success Specialist

4 days ago

Philippines Remote That 1 Detailer Full time $20,000 - $24,000 per year
Who You Are (A-Players Only)

We hire A-Players only — proactive, reliable, and emotionally intelligent professionals who take pride in helping customers succeed.

2+ years of Customer Success or Customer Service experience — You've supported clients, managed communication, and handled CRM workflows
Strong English communication skills — Clear, confident, and empathetic over phone, chat, and email
Tech-savvy — You're comfortable using tools like GoHighLevel (GHL), Fieldd (optional), Google Suite and Notion
CRM discipline — You log every interaction, manage follow-ups, and stay organized
Customer-obsessed — You genuinely care about helping customers and stay with them until their issue is fully resolved
Self-motivated and coachable — You take initiative, accept feedback, and continuously improve
Reliable setup — Stable internet (20 Mbps+), power backup, and professional home office
Team-first mentality — You collaborate smoothly and help teammates succeed

Technical Requirements

Quiet, professional home workspace
Reliable internet (20 Mbps minimum) + backup option
Quality headset and webcam for calls and meetings
Experience with GHL, Fieldd (optional), Google Suite, Notion, and CRM tools

Schedule & Setup

  • Remote — 100% work-from-home

  • Shift — 3:00 AM to 11:00 AM PH Time (aligns with US business hours)

  • Days Off — weekdays off

  • Must be responsive during working hours

Compensation & Growth

$800 USD per month (base pay)
Continuous training — Learn new tools, systems, and customer success strategies
Supportive culture — Work with a driven, collaborative remote team

What You'll Do

Provide outstanding support to customers via chat, email, and phone
Own customer issues from start to finish — you don't stop until the problem is solved and the customer is happy
Maintain accurate CRM and Notion records of all communications
Collaborate with internal teams to resolve customer issues efficiently
Follow up with customers to ensure satisfaction and retention
Contribute to process improvements and knowledge sharing

Why Join Us

Stable, full-time remote opportunity with real growth potential
Hands-on experience with top-tier CRM tools (GHL & Fieldd)
Fast-growing company that values initiative and accountability
Supportive leadership — we reward results, not just activity
Be part of a motivated, high-performing remote team

Ready to Be Part of a Growing Remote Team?

If you're a confident communicator who loves helping customers succeed — and you're ready to grow with a dynamic, remote-first company — we want to hear from you.

Apply now and start building your career with a team that values excellence, empathy, and growth.

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