Vendor Manager

3 days ago

Manila, National Capital Region, Philippines Monee Full time ₱900,000 - ₱1,200,000 per year

Job Description
The Vendor Manager is responsible for managing relationships with Debt Collection Agencies (DCAs) and ensuring optimal recovery performance. This role involves monitoring vendor performance, enforcing compliance with contractual agreements, and implementing strategies to improve repayment rates while minimizing risk. The position also requires data-driven decision-making, negotiation with vendors, and alignment with internal stakeholders to optimize collection processes.

  • Manage operations and performance of the Debt Collection Agencies (DCAs) to ensure that targets are met.
  • Monitor and analyze Debt Collection Agencies metrics (e.g., recovery rates, promise-to-pay conversion, delinquency trends); provide actionable insights and drive improvement plans.
  • Ensure vendors comply with internal policies, industry regulations, and customer treatment guidelines.
  • Create and maintain performance dashboards, conduct data-driven reviews, and provide regular reports to senior leadership.
  • Act as an escalation point for disputes, complaints, or irregular vendor practices; coordinate with Legal, Compliance, and Customer Service as needed.

Requirements

  • Oversee and manage third-party collection agencies, ensuring adherence to SLAs and KPIs.
  • Track and analyze vendor performance, providing regular feedback and implementing corrective actions when necessary.
  • Conduct periodic vendor reviews and audits to ensure compliance with contractual obligations and regulatory requirements.
  • Develop and execute strategies to optimize debt recovery while maintaining a customer-centric approach.
  • Identify trends and areas for improvement, recommending solutions to enhance collection efficiency.
  • Monitor repayment trends and vendor performance through data analysis.
  • Generate reports and insights to support decision-making and performance optimization.
  • Reporting of vendor performance to senior management.
  • Negotiate commission structures, contract renewals, and service level expectations.
  • Align with internal teams (e.g., Finance, Compliance, Risk, BI) to drive seamless collection operations.
  • Manage the billing process for in-house service providers, ensuring timely validation, reconciliation, and processing of payments in coordination with Finance and Procurement teams.
  • Performs other functions that may be assigned from time to time

  • Vendor Management Administrator

    7 days ago

    Manila, National Capital Region, Philippines Georgia's Own Credit Union Full time $104,000 - $130,878 per year

    If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.This position offers a flexible hybrid work arrangement, allowing employees to balance in-office collaboration with the benefits of remote work. We provide the...

  • Vendor Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a Vendor Admin to support our growing Procure-to-Pay (P2P) operations. This role is critical to maintaining accurate vendor data, ensuring compliance with company policies, and supporting seamless vendor management processes. The Vendor Admin will work closely with our procurement, finance, and accounts payable teams to manage vendor...

  • Vendor and Partner Management Expert

    2 weeks ago

    Manila, National Capital Region, Philippines Globe Telecom Full time ₱1,500,000 - ₱2,500,000 per year

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job DescriptionThe vendor management expert is responsible for managing the company's relationships with partners and vendors. This includes identifying,...

  • Vendor Specialist

    3 days ago

    Manila, National Capital Region, Philippines DigiPlus Interactive Corp Full time ₱900,000 - ₱1,200,000 per year

    About DigiPlus Interactive Corp.DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come. For more information, visit Role Summary:The...

  • Associate, Vendor Management/Philippines

    2 weeks ago

    Manila, National Capital Region, Philippines Circles Full time ₱900,000 - ₱1,200,000 per year

    About UsFounded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco,...

  • Vendor Risk Management Specialist

    3 days ago

    Manila, National Capital Region, Philippines CloudPay Full time ₱1,200,000 - ₱2,400,000 per year

    About This Job OpportunityOur VisionTo be the world's most trusted global payroll partner, simplifying pay for all employees.Our MissionEmpowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.Our PeopleOur fundamental beliefs at CloudPay are built on core values...

  • Account Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...

  • Vendor Performance Associate

    5 days ago

    Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time ₱600,000 - ₱1,200,000 per year

    Responsibilities:Collects and consolidates vendor performance data from various sources.Coordinates with different units to obtain necessary information such as vendor ratings, incident logs, and service level data.Maintains and organizes vendor documentation, monitoring logs, and files.Coordinates logistics for vendor performance review meetings including...

  • Supplier Relationship Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...

  • Analyst / Senior Analyst - Vendor Management

    1 week ago

    Manila, National Capital Region, Philippines Cushman & Wakefield Full time ₱1,200,000 - ₱3,600,000 per year

    Job TitleAnalyst / Senior Analyst - Vendor ManagementJob Description SummaryThe Vendor Management Analyst is responsible for overseeing the vendor management process, including coordination of collection of, and verifying contact detail changes, payment updates, and ownership changes. This involves interacting with vendors to obtain necessary documents and...