Back Office
5 hours ago
Position Overview: We are seeking dedicated and driven Customer Service Representatives to join our team for Voice Support roles specializing in Healthcare account. This is a fantastic opportunity to work with a dynamic team at the forefront of innovation in virtual support and customer service.
Key Responsibilities:
Provide exceptional voice support for healthcare clients
Handle customer inquiries and resolve issues with professionalism and efficiency
Maintain accurate records of customer interactions and transactions
Work collaboratively with team members to achieve performance targets and customer satisfaction goals
Assist in troubleshooting and resolving complex inquiries related to healthcare accounts
Qualifications:
At least 2 years completed in college
Minimum of 6 months of BPO experience, preferably with international accounts
Strong written and verbal communication skills
Previous experience with healthcare accounts is preferred
A passion for delivering excellent customer service
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