service engineer
1 hour ago
- Provides technical support to customers for Point of Sale software, systems, and hardware.
- Conduct troubleshooting and preventive maintenance to POS terminals.
- Check terminal appearance, connection, working condition and perform test transactions for all card brands.
- Accomplish a service activity report for service activity done; attach a test transaction receipt as proof that work is correct and efficient.
- Relay concerns regarding client's satisfaction, POS terminal performance, and suggestions for service improvement.
- Perform other tasks/projects such as reprogramming, site visit, software upgrade, terminal swapping and pullout activity as requested by client.
- Protect and secure company issued items as well as those provided by the client such as terminals, peripherals and other supplies.
- Turnover pulled out/defective spare units to head office at the end of every workday.
- Timely and professionally handle field service calls and issues arising from the field service visits.
- Provide excellent customer service, listening carefully to customer concerns.
- Perform related work as assigned.
Job Type: Full-time
Pay: Php18, Php22,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Free parking
- Health insurance
- Life insurance
- Paid training
Work Location: In person
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