
Digital Building Integration Engineer
5 days ago
Digital Building Integration Engineer
Core Responsibilities
• Ensuring clients and partners are delivered and supported with the highest quality fault detection and diagnostics product.
• Collaboratively completing onboarding projects and communicating timelines and milestones to ensure analytics fulfills its role in a timely manner at a high level of quality.
• Conducting onboarding activities such as installing Data Collection Services, discovery of data, and organizing for Digital Building Engineers.
• Helping to troubleshoot Diagnostics to perform automated fault detection on customer's HVAC equipment.
• Taking requests to review the findings and validate the results reported by the software.
• Training and engaging customer and partner users specific to the Data Transfer Service, data connectivity, and related networking issues.
• Providing ongoing support of connected sites.
Qualifications
• Confident, self-motivated, and comfortable quickly grasping new technologies.
• Comfortable communicating with customers and partners.
• Mechanical Engineering or related technical degree or 5–6 years related industry experience.
• 1–2 years hands-on experience in HVAC, controls, or fault detection and diagnostics.
• Exposure to BAS protocols such as BACnet, Haystack, oBIX, and Modbus.
• Exposure to BAS networking principles.
• Excellent verbal and written communication.
• Ideally, exposure to automated ongoing commissioning, fault detection and diagnostics, performance measurement and verification.
• Ideally, exposure to metadata applications such as use of tags and standards, e.g., Project Haystack.
The Ideal Candidate
• Has a bachelor's in mechanical engineering (or a related technical degree) and an interest in building systems or has significant field experience in a controls or services company serving the buildings industry.
• Has a certificate or equivalent experience in basic networking or computer fundamentals (must be familiar with firewall, server, basic networking commands).
• Learns technical and engineering solutions quickly and thoroughly and strives to improve upon them.
• Can communicate technical information effectively to customers over the phone and through emails.
• Can effectively manage multiple projects, in multiple countries, at the same time.
• Is thorough and analytical with good attention to detail.
• Can creatively help streamline processes and find efficiencies for executing complex technical tasks.
• Can effectively conceive of and communicate product development ideas to company leadership and the product development teams.
• Is comfortable working in an environment where work processes are still being established and constantly being refined.
• Is motivated about changing the built environment with a new generation of tools, technologies, and business models.
• Would like to work in a close-knit, passionate environment where communication is key, and the learning experience is invaluable.
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