Accounts Payable Supervisor

• Role Accountabilities and Tasks

ACCOUNTS PAYABLE

• Processing international supplier payments in USD including liaising with the Nick Scali purchasing team and corresponding with international suppliers relating to payments made.
• Oversee RCTI process to make payments to delivery drivers
• Upload approved payment files to banking software
• Process customer refunds via credit card and direct debit
• Suggest and implement improvements to AP tasks
• Engage with suppliers to address any concerns regarding payment or terms

LEADERSHIP, PEOPLE DEVELOPMENT & COACHING

• Lead, coach, and inspire the AP Team in the competencies, knowledge and behaviours required to achieve set tasks or targets.
• Provide training, coaching or feedback to assist team members to achieve full competence in their role.
• Conduct induction for new team members and provide training to team on policies and procedures as required from time to time.
• Effectively implement change where required to improve procedures and processes.

WORKPLACE BEHAVIOUR

• Foster a positive workplace culture and create a safe work environment
• Behave in a manner that reflects the Nick Scali culture
• Comply with all directions given and do your best work every day
• Treat everyone with respect, especially listening to understand and be cooperative
• Strive to meet all work requirements and continuous improvement
• Be flexible to work until jobs are completed (including overtime where necessary)
• Strive to meet deadlines and work quality expectations
• Keep colleagues and manager informed of work progress and notify them where deadlines will not be met
• Follow through on commitments and confirm when important work tasks are completed
• Be ethical and follow policies and procedures and not abuse workplace rights (e.g. personal/sick leave)
• Be responsive to feedback, especially where improvement is required
• Protect the business profits and report irregularities or errors immediately
• Demonstrate 100% commitment to safety policies and procedures
• Be proactive in identifying/investigating potential hazards, risks or any injuries; and take timely and appropriate action to report, control, rectify and/or monitor hazards or risks as required.
• Ensure all non-work injuries are immediately reported to the Line Manager for Nick Scali to assess the provision of a safe work environment.

Interpersonal Role

Positive mental attitude and enthusiasm

• Remain open and positive during times of change or increased work volume.
• Uphold and foster positive team morale when faced with business challenges.

Positive self-leadership and being a team player

• Be responsible and accountable in ensuring that critical issues are communicated and discussed with your Line Manager in a timely manner.
• Follow the policies and procedures of both the client and Satellite Office
• Work cooperatively to problem-solve and meet work requirements, especially when work volumes are high or unexpected challenges arise.
• Positively influence others while remaining open to feedback and demonstrating a learning or growth mindset.
• Efficiently organize responsibilities for yourself and the team when needed.
• Seamlessly interact and exchange information with everyone you work with, both inside and outside the client's organization.

Personal Role

Organisation – Innovation & Continuous Improvement

Accountabilities and Tasks:

Offer suggestions or propose process improvements to help the client function more efficiently and effectively, including:

• Improving service quality
• Reducing costs
• Increasing output and productivity
• Enhancing safety
• Improving consistency in meeting deadlines
• Streamlining systems and processes
• Developing roles or jobs to improve outputs and responsiveness

Measures / Evaluation:

• Job process or product/service improvements suggested and/or implemented
• Line Manager feedback on performance, behaviours, and teamwork
• Work completed to standard and within established timeframe.

Individual – Career Development & Discipline

Accountabilities and Tasks

• Self-Development: Continuously improve job performance by developing relevant skills and knowledge such as time management, personal organization, relationship building, conflict resolution, and project management.
• Discipline: Demonstrate leadership by adhering to established processes, policies, and procedures at all times.

Measures / Evaluation:

• Career or Personal Development Plan achievements and activities completed
• Adherence to policies, procedures, and processes
• Line Manager feedback on professional growth and compliance