Email Implementation Specialist

2 weeks ago

Manila, National Capital Region, Philippines 310 Nutrition Full time ₱800,000 - ₱1,200,000 per year

Job Title: Email Implementation Specialist

Location: Onsite-Metro Manila

Type: Full-time

About Us

We are a leading U.S.-based e-commerce brand with a globally distributed team. Our focus is

on high-impact, data-driven marketing that drives customer loyalty, retention, and LTV. We're

looking for a highly reliable, detail-oriented Email Implementation Specialist based in the

Philippines to support our retention and lifecycle marketing efforts.

Role Overview

As our Email Implementation Specialist, you'll own the technical execution of email and SMS

campaigns from start to finish. You'll collaborate closely with our Head of Retention & Lifecycle

Marketing to build, QA, and launch campaigns on time with flawless execution. This is a

hands-on role requiring expertise in email platforms, automation tools, segmentation logic, and

campaign analytics.

Key Responsibilities

● Email & SMS Campaign Execution:

○ Build and launch marketing, transactional, and lifecycle emails in our CRM/email

platform (e.g., Klaviyo, Iterable, or similar).

● QA & Testing:

○ Conduct rigorous quality assurance (subject lines, content, segmentation, links,

dynamic content, device rendering).

● Segmentation & Targeting:

○ Set up and refine segments based on behavioral, demographic, and lifecycle

criteria.

● A/B Testing:

○ Implement and track A/B tests for subject lines, send times, content blocks, and

CTAs.

● Scheduling & Automation:

○ Schedule campaign sends and set up automated flows (welcome, abandoned

cart, winback, etc.).

● Reporting & Optimization:

○ Track campaign performance and provide structured reporting to help guide

optimization efforts.

● Documentation & Process Adherence:

○ Follow established SOPs and maintain campaign logs and performance

dashboards.

Required Skills & Experience

● 2+ years of hands-on experience with email marketing tools (Klaviyo, Iterable, Braze,

etc.)

● Solid understanding of email best practices (deliverability, compliance, responsive

design)

● Experience with HTML/CSS for email layout tweaks and basic troubleshooting

● Comfort working in time-sensitive environments with exceptional attention to detail

● Familiarity with Google Sheets/Excel for campaign planning and reporting

● Excellent written English communication skills

● Comfortable working closely with European and U.S. teams in overlapping time zones

Preferred Qualifications

● Experience in e-commerce or DTC brands

● Basic understanding of SMS platforms (Attentive, Postscript, etc.)

● Exposure to Zapier, , or similar marketing automation tools

Work Schedule

● Full-time, onsite, 40 hours/week

How to Apply

● Please submit your CV

● Examples of email campaigns or automations you've executed (Note: Candidates who

provide portfolio samples or walk-throughs of segmentation logic or automations will be

prioritized)

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