Urgent Hiring: Team Leader

4 days ago

Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time

We're Hiring: Team Leader

Join the leadership force at Strategic Office Support Inc.

Do you thrive on empowering others, optimizing performance, and driving team success? Strategic Office Support Inc. is looking for a Team Leader who will champion people development, process execution, and operational excellence.

Key Responsibilities

  • Set clear goals and inspire high performance across your team
  • Build a collaborative team culture with open communication
  • Oversee day-to-day operations and ensure timely task execution
  • Provide coaching, training, and performance feedback
  • Track KPIs through monthly scorecards and data dashboards
  • Identify and address individual and team development needs
  • Lead performance reviews and behavioral interventions where necessary
  • Coordinate with WFM, QA, and Training for aligned execution
  • Manage PTO coordination, onboarding support, and process updates
  • Maintain flexibility in managing associates across various roles
  • Handle escalations professionally while aligning with SLAs and client expectations
  • Drive continuous process improvement by identifying gaps and leading SOP initiatives

You Might Be the One If You Have...

  • Proven experience leading high-performing teams
  • Strong coaching and mentoring skills
  • The ability to translate data into strategy and action
  • Excellent communication and escalation management capabilities
  • Familiarity with SLA-driven environments (preferably BPO or healthcare support)
  • A proactive mindset and a calm leadership presence
  • Adaptability in handling cross-role teams and shifting priorities

  • Operations Team Leader

    4 days ago

    Cebu City, Central Visayas, Philippines TechnoGlobal Team Inc. Full time ₱480,000 - ₱720,000 per year

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

  • Urgent: Team Leader

    5 days ago

    Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Title: Team Leader Healthcare | Cebu CityThe Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and delegates work assignments...

  • Urgent Hiring for the PositionDATA ENTRY

    3 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per year

    We are urgently hiring Data Entry staff to input, update, and maintain accurate records in our database. The role requires attention to detail, fast typing skills, and the ability to manage confidential information interview no virtual interview

  • BPO Team Leader

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱480,000 per year

    We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialLOCATION: Cebu IT ParkWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(REQUIREMENTS/QUALIFICATIONS)College Level / College Graduate / Post Grad2-3years Relevant experienceTOR /...

  • On-site Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Virtual Staffing Solutions OPC Full time ₱900,000 - ₱1,200,000 per year

    Team Leader (Traffic Log Editing)The Team Leader for the Radio Traffic Log Editing Team is responsible for overseeing the daily operations and performance of the Traffic Log Editors. This role ensures that all radio logs are accurate, complete, and delivered on time for broadcast. The Team Leader will provide guidance, training, and quality control to...

  • Data Encoder – Urgent Hiring

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱83,333 - ₱250,000 per year

    ata Encoder – Urgent HiringAbout the Role:We're immediately hiring Data Encoders to join our growing team You'll be responsible for entering, verifying, and maintaining accurate data in our systems. This role is perfect for detail-oriented individuals with strong typing and organizational skills.Responsibilities:Encode, update, and verify information in...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱80,000 - ₱120,000 per year

    Team Leader – Retail Account (Voice) Tech Tower, Cebu Business Park Work Setup: 100% Onsite Virtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱414,000 - ₱420,000 per year

    Team Leader – Retail Account (Voice)Tech Tower, Cebu Business ParkWork Setup: 100% OnsiteVirtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

  • Urgent Hiring for CSR

    1 week ago

    Cebu City, Central Visayas, Philippines E-WORLD STAFFING SERVICES Full time ₱200,000 - ₱400,000 per year

    About the role E-WORLD STAFFING SERVICES' is urgently hiring for the position of Customer Service Representative (CSR) in Cebu City, Cebu. This is a full-time role that does not require any prior BPO experience. As a CSR, you will be the first point of contact for customers and play a vital role in delivering exceptional customer service and support.What...

  • URGENT HIRING CSR

    3 days ago

    Cebu City, Central Visayas, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱150,000 - ₱250,000 per year

    About the role We are urgently hiring for Customer Service Representative (CSR) roles at our call center in Cebu Central Visayas. This is a full-time position with an upcoming training class starting on October 6th. As a CSR, you will be responsible for providing excellent customer service and support to our clients over the phone.What you'll be...