Urgent Hiring for CSR
1 day ago
About the role
E-WORLD STAFFING SERVICES' is urgently hiring for the position of Customer Service Representative (CSR) in Cebu City, Cebu. This is a full-time role that does not require any prior BPO experience. As a CSR, you will be the first point of contact for customers and play a vital role in delivering exceptional customer service and support.
What you'll be doing
- Respond to customer inquiries and concerns via phone, email, or chat in a professional and courteous manner
- Troubleshoot and resolve customer issues efficiently and effectively
- Maintain accurate records and documentation of customer interactions
- Identify opportunities to improve customer satisfaction and suggest process improvements
- Collaborate with cross-functional teams to ensure a seamless customer experience
What we're looking for
- Strong communication and interpersonal skills, with the ability to effectively engage with customers
- Excellent problem-solving and critical-thinking skills to handle a variety of customer inquiries
- Proficient in using computer systems and software applications
- Adaptable, with the ability to work in a fast-paced environment
- Commitment to providing exceptional customer service
What we offer
At E-WORLD STAFFING SERVICES', we value our employees and provide a range of benefits to support your career and personal growth. These include competitive salaries, opportunities for career advancement, comprehensive healthcare coverage, and a collaborative work environment. We also offer various wellbeing initiatives to promote work-life balance.
About us
E-WORLD STAFFING SERVICES' is a leading provider of staffing solutions, serving clients across diverse industries. With a strong focus on customer satisfaction, we pride ourselves on our ability to connect talented individuals with the right opportunities. Our commitment to excellence and innovation has made us a trusted partner in the industry.
Apply now to join our team and be a part of our success story.
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