Employee Engagement Associate

Select VoiceCom is currently looking fora Employee Engagement Associate to start ASAP

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it

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Enjoy the following benefits:​

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.

Overview

The Employee Engagement Associate is responsible for the conceptualization, coordination, and implementation of company initiatives that foster employee engagement, satisfaction, and a positive workplace culture. This role is vital in promoting the company's core values and ensuring that employees and their families feel connected, valued, and supported within the organization.

Key Responsibilities

Event & Activity Management

• Support the planning, coordinating, and executing of company engagement activities that align with organizational culture and objectives.
• Develop and roll out promotional campaigns that reinforce company values, culture, and enhance employee morale.
• Organize activities and programs to support employees and their families, cultivating an inclusive and people-centered work environment.

Vendor Liaison & Coordination

• Coordinate with external vendors and service providers to ensure smooth logistics and successful delivery of events and activities.
• Collaborate with internal teams and stakeholders to ensure all events are executed efficiently and meet desired outcomes.

Employee Engagement & Experience Enhancement

• Stay updated on current trends and best practices in employee engagement to improve programs and initiatives continuously.
• Recommend and implement innovative engagement strategies that strengthen employee satisfaction and workplace culture.
• Collect and analyze employee feedback through surveys, meetings, and focus group discussions to guide future engagement efforts.

Planning & Reporting

• Contribute to preparing weekly, monthly, and annual engagement plans and reports, tracking key metrics and progress against goals.
• Participate in interdepartmental meetings to ensure effective coordination and communication for all engagement activities.

Other Duties

• Perform other duties as assigned by superiors, demonstrating flexibility and a proactive attitude towards supporting company initiatives.

Qualifications

• At least 6 months-1 year of experience in an office-based role, preferably involving event coordination, communications, or administrative support.
• Experience in the BPO industry or a similar fast-paced environment is an advantage.
• Strong organizational and project management skills, with proven ability to coordinate multiple initiatives and meet deadlines.
• Excellent verbal and written communication skills, with the confidence to collaborate across departments and work with internal and external partners.
• Demonstrated creativity and resourcefulness in developing and executing programs that foster employee engagement and company culture.
• Proficient in Google Workspace (especially Sheets and Forms), Canva, and project-tracking tools.
• Knowledgeable in managing reports, schedules, and event documentation.
• Familiarity with employee engagement tools, surveys, and best practices is preferred.
• A proactive, adaptable team player who demonstrates initiative, attention to detail, and a genuine interest in employee well-being.
• Willing to take on new challenges and contribute to projects that strengthen the company's culture and employee experience.

Work Setup: On-site, Based in Cebu

How to Apply:

Interested candidates may apply online or may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID

Or Quick apply below

If shortlisted, our recruitment team will reach out to you within 1-7 working days.

Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Mondays-Fridays).

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise

Work Location: In person