Surge Shifts Patient Transport Officers – Metropolitan Area

• Provide safe, high-quality patient transport care in your community
• Casual- Must be available for SURGE shifts with same-day notice
• Base rate is $31.04/hr plus casual loading and additional benefits

The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.

About The Program
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency road, aeromedical and primary health services for people in rural and remote Australia. We believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.

Mobile Patient Care (MPC) offers Non-Emergency Patient Transport primarily in Victoria and New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft.

MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.

About The Role
The Royal Flying Doctor's Victoria is currently seeking applications for Patient Transport Officers (PTOs) and Ambulance Transport Attendants (ATAs or Registered Nurses) in Metropolitan Melbourne. These roles are primarily for surge shifts, which may be picked up on the day or the night before.

As a PTO with the Royal Flying Doctor Service, you will be responsible for the safe and courteous transportation of patients with a wide range of medical conditions, ensuring their comfort and care during transit.

Key Responsibilities Include

• Perform patient assessment and intervention on-road
• Provide high quality patient care and treatment during on-road transport
• Develop and maintain positive working relationships with patients and stakeholders
• Perform independently and problem solve within established policies and procedures
• Work collaboratively with other team members

Qualifications And Requirements For The Role

• A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent. Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units.
• Have the availability to pick up shifts across 7 days occasionally when required.
• Be able to drive in both city and country traffic conditions
• Be compassionate, professional, and dedicated to providing excellent service
• Experience working in the NEPT sector in an equal role desirable but not essential
• Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children's Check, National Police Check, and the right to work in Australia.

Our Benefits

• 2:1 staff to patient ratio
• Generous penalties and allowances
• A less stressful environment than emergency/pre-hospital care
• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income for all employees, including our casuals

Mandatory Vaccination Policy
As part of the application process, you will be required to provide evidence of the following vaccinations:

• Hepatitis B- History of 3 x vaccinations + Serology report
• Varicella (Chicken Pox)
• Measles, Mumps and Rubella
• Diphtheria, Tetanus and Pertussis (Whooping Cough)
• Annual Influenza

All applicants must undergo a driver history and demerit point check, at compliance stage. To be successful, you must not have repeated driving offences within the last three years. In addition, all positions are subject to a National Police Check and require holding a valid Working with Children Check.

Applications Close 24th December 2025.
*Please note that we are unable to accept late applications, or applications submitted via email.

We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.*