Bilingual French Specialist
3 days ago
Be a Bilingual French Customer Service Specialist for our awesome team. Join us now
Responsibilities:
- Providing excellent customer service and support to our French-speaking clients via inbound calls and emails
- Handling customer queries, complaints, and requests in a professional and timely manner
- Identifying customer needs and cross-selling or upselling relevant products and services
- Maintaining accurate records of customer interactions and following up as needed
- Collaborating with other team members to share best practices and improve customer satisfaction
- Adhering to company policies, procedures, and quality standards
Requirements:
- Fluency in both French and English, with excellent communication and interpersonal skills
- Previous experience in a customer service or sales role, preferably in a call center or contact center environment
- Strong problem-solving and critical thinking abilities, with the ability to work under pressure and meet deadlines
- Proficiency in using computer systems and various software applications
- A customer-centric attitude and a genuine passion for providing exceptional service
- Should be willing to work onsite on a night/shifting schedule in BGC, Taguig
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
- Language: French and English
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Free Parking Passes
- Accessible location
- HMO
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you'll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Please make sure to complete this application form:
- Send a message to | Yan & Krizia)
- Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
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