Bilingual French Specialist

1 day ago

Taguig, National Capital Region, Philippines iOPEX Technologies Phil Full time $4,000 - $6,000 per year

Be a Bilingual French Customer Service Specialist for our awesome team. Join us now

Responsibilities:

  • Providing excellent customer service and support to our French-speaking clients via inbound calls and emails
  • Handling customer queries, complaints, and requests in a professional and timely manner
  • Identifying customer needs and cross-selling or upselling relevant products and services
  • Maintaining accurate records of customer interactions and following up as needed
  • Collaborating with other team members to share best practices and improve customer satisfaction
  • Adhering to company policies, procedures, and quality standards

Requirements:

  • Fluency in both French and English, with excellent communication and interpersonal skills
  • Previous experience in a customer service or sales role, preferably in a call center or contact center environment
  • Strong problem-solving and critical thinking abilities, with the ability to work under pressure and meet deadlines
  • Proficiency in using computer systems and various software applications
  • A customer-centric attitude and a genuine passion for providing exceptional service
  • Should be willing to work onsite on a night/shifting schedule in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
  • Language: French and English

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Free Parking Passes
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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