Assistant Quality Manager

OverviewWe are seeking a highly skilled Executive Assistant to join our team here Cebu. This role is pivotal in supporting our CEO, Project Manager, and Account Management staff. The ideal candidate has a decent technical background, with their own laptop and transportation. If you are organized, tech-savvy, and ready to contribute to a forward-thinking...

We are seeking a meticulous and detail-oriented Quality Management Specialist to uphold quality standards and identify opportunities for improvement. Job Description The ideal candidate should have a strong background in quality management, process enhancement, and possess excellent analytical and communication skills. Key Responsibilities: Evaluate current...

About the role As the Quality Assurance Manager at UNIVERSAL ACCESS and SYSTEMS SOLUTIONS, PHIL. INC.', you will play a pivotal role in overseeing the quality assurance processes to ensure high standards in customer interactions, compliance with company policies, and continuous improvement in service delivery. This role involves managing the QA team,...

Job Overview:The QA Manager is responsible for overseeing the quality assurance processes to ensure high standards in customer interactions, compliance with company policies, and continuous improvement in service delivery. This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience...

Job Summary:The Operations Manager is responsible for overseeing the day-to-day operational functions of the business to ensure efficiency, quality, service, and cost-effective management of resources. This role plays a key part in implementing operational policies, managing processes, optimizing productivity, and aligning operations with the company's...

OverviewAngeles City, PHMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.As a Quality Assurance (QA) Specialist, you will be...

Call Center Quality ManagerClark, PhilippinesFull-TimeJob ID Job Description:The Global Call Center Quality Manager ensures consistent service excellence across international call center operations. They develop and implement quality assurance strategies, monitor customer interactions, and drive continuous improvement initiatives to enhance customer...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the...

Work Arrangement: Onsite (Clark) Responsibilities:Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and...

Join Our Team as a Quality Analyst and work Onsite in Angeles CityAt Connext Global Solutions, we're not just about outsourcing — we're about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and Finance. Now,...