Recruitment Delivery Lead

About Us

Were a boutique, metrics-driven recruitment agency headquartered in California. We partner with high-growth companies to deliver top-tier talent quickly and consistently. We operate like a startuplean, fast, accountable, and collaborative.

Role Overview

Were seeking a Recruitment Delivery Lead to own delivery execution and drive team performance across requisitions and accounts. You will lead a small team of recruiters, set and manage performance targets through data and KPIs, and ensure we consistently hit fill rates, time-to-submit, and time-to-fill goals. This is a hands-on leadership role ideal for someone who thrives in a small, entrepreneurial, fully remote environment.

• Title: Recruitment Delivery Lead
• Employment: Full-time, Remote (California-based agency; candidates in PT-friendly time zones preferred)
• Reports to: Head of Delivery / Founder

Key Responsibilities

• Team Leadership and Performance

• Lead, coach, and develop a small team of agency recruiters and sourcers.

• Set weekly/monthly KPIs (e.g., req load, qualified submits, submittal-to-interview ratio, interview-to-offer ratio, time-to-fill).
• Run structured performance reviews, pipeline reviews, and coaching 1:1s.
• Build a culture of accountability, urgency, and continuous improvement.

• Delivery Execution

• Own end-to-end delivery across assigned accounts and requisitions.

• Calibrate closely with clients/hiring managers; refine search strategies based on feedback and data.
• Ensure high-quality candidate pipelines, shortlists, and submittals within agreed SLAs.
• Troubleshoot bottlenecks (intake quality, sourcing channels, screening depth, interview process, offer stage).

• Data, Reporting, and Process

• Track and report daily/weekly metrics in ATS/CRM and dashboards.

• Analyze funnel data to identify gaps and implement corrective actions.
• Standardize and improve workflows, templates, and playbooks.
• Maintain data hygiene, compliance, and documentation across tools.

• Stakeholder and Client Management

• Partner with Account Managers on prioritization, capacity planning, and delivery forecasts.

• Join client calls for intake, pipeline updates, and post-mortems.
• Escalate risks early and propose data-backed solutions.

Success Metrics

• Fill rate and time-to-fill against SLA
• Qualified submittals per req per week
• Submittal-to-interview and interview-to-offer conversion rates
• Offer acceptance rate and candidate quality feedback
• Team productivity and adherence to process/SLAs
• Client satisfaction scores and repeat business indicators

Required Qualifications

• 5+ years in agency recruitment with 2+ years leading or mentoring recruiters in a data-driven environment.
• Proven track record managing delivery for multiple clients and requisitions concurrently.
• Demonstrated success running a KPI-led recruiting function (you know the funnel and how to move the numbers).
• Strong command of ATS/CRM systems, sourcing tools, and reporting (e.g., Greenhouse, Bullhorn, Ashby, LinkedIn Recruiter, Gem).
• Remote work experience with disciplined communication, documentation, and time management.
• Excellent client-facing communication, expectation-setting, and negotiation skills.
• Comfortable operating in a small company: hands-on, resourceful, process-minded, and adaptable.

Nice to Have

• Experience in high-volume or specialized hiring (e.g., GTM, G&A, tech).
• California or West Coast client experience and PT timezone coverage.
• Exposure to RPO, project-based, or embedded delivery models.
• Familiarity with BI/reporting tools (Looker, Tableau, Google Sheets advanced).

What We Offer

• Fully remote work with PT core collaboration hours.
• Direct impact, autonomy, and visibility in a lean team.
• Performance-driven culture with clear metrics and growth opportunities.
• Competitive compensation with performance incentives.

Work Environment and Tools

• Daily operations via Google Meet, ATS/CRM, and sourcing platforms.
• Weekly pipeline reviews, client standups, and performance check-ins.
• Documentation-first approach to keep remote workflows tight and transparent.