
Dispatcher
2 days ago
Key Responsibilities
Daily Dispatch Operations
Schedule and assign trucking jobs based on container delivery schedule, and client requirements.
- Coordinate pick-up and delivery of containers from major ports or container yards to designated destinations.
- Ensure all document requirements for the delivery is complete upon dispatch
- Manage/liquidate petty cash expenses for deliveries.
TABS Booking & Manifest Management
Process Terminal Appointment Booking System (TABS) reservations to secure port entry schedules for trucks.
- Ensure each TABS booking has a corresponding truck assignment and manifest to avoid no-shows and penalties.
Cargo Movement Coordination
Monitor ongoing trips to ensure timely execution of delivery schedules.
- Coordinate with port operators, shipping lines, customs brokers, and warehouse teams to ensure smooth cargo flow.
Driver/Helper Communication & Supervision
Provide clear trip instructions, updates, and operational guidance to drivers.
- Monitor driver performance, adherence to schedules, and compliance with company policies.
- Monitor helper's update on the delivery status
Fleet Monitoring & Reporting
Use fleet management tools to track status of deliveries
- Prepare daily trip summaries, incident reports, and delivery confirmation records.
Problem Resolution
Address operational challenges such as port congestion, equipment unavailability, traffic delays, and customs holds.
- Implement contingency measures to prevent costly service disruptions.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Transportation, or related field (preferred).
- Vocational or technical training in logistics operations (acceptable with relevant experience).
- Minimum 1 year in dispatching for trucking, logistics, or freight forwarding, preferably in import/export operations.
- Hands-on experience with TABS booking procedures, manifest preparation, and petty cash disbursement for trip expenses is highly preferred.
- Willingness to work flexible hours, including weekends and holidays, as required by operations and client schedules.
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