Support Escalation Manager

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

ExperienceMinimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.Experience in training/development, process management, and data management is an advantage.2 years in a leadership or Assistant Manager role, overseeing teamsExperienced in managing...

Society has changed but the healthcare system hasn't. The evidence is undeniable – long wait times, rising out-of-pocket costs, inefficient systems, out-of-date attitudes, issues of access, the list goes on. Clearly, the system is failing us, so we've decided to fix it.About Eucalyptus (or 'Euc')Eucalyptusis a collective of digital healthcare clinics...

Support Manager - Makati City  Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...

Job Summary:We are a Melbourne-based property firm that specializes in buyer's advocacy, property management, renovation consulting, and project leasing.Our focus is on achieving low vacancy rates, long tenancy durations, and faster leasing outcomes with a client-focused approach.Role:This role involves providing quality, timely service and maximizing client...

As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities:Operations Management:Set productivity standards and operational strategies to meet performance...

IT Support SpecialistThis role involves providing comprehensive support for all aspects of IT systems and services to ensure the security, integrity, and efficiency of operations.ResponsibilitiesSupporting cloud infrastructureMaintaining high standards of system and data securityManaging Intune device configurations, compliance profiles, endpoint security,...

The Service Assurance Manager is responsible for overseeing the performance and effectiveness of both the Service Delivery (inbound call center) and Service Provisioning (outbound dispatch center) departments.This position ensures the teams meet responsiveness, quality, and operational SLAs across a 24x7x365 support model. The manager leads process...

Job OverviewThis role requires a strong understanding of cloud technologies, primarily Azure and M365. The ideal candidate will have several years of experience in IT industry with respect to infrastructure and application support background.The successful candidate will be responsible for ensuring SLAs and KPIs are achieved by taking ownership and...