Quality Assurance Inspector

3 days ago

Pasig, National Capital Region, Philippines PH GLOBAL JET EXPRESS INC. Full time ₱600,000 - ₱1,200,000 per year

Is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes plans to address those, one of which, is through monitoring of Delivery Center (DC) and Branches' CCTV.

QUALIFICATIONS

  1. Graduate of any 4-year course.

  2. At least 3 years relevant work experience in Quality Control/Assurance or similar field as Team Lead/Supervisor preferred.

  3. Experience in E-Commerce or Logistics is a plus.

KNOWLEDGE, SKILLS, & ABILITIES

  1. Willing to be trained

  2. Can prepare reports.

  3. Can work with a team with minimum amount of supervision.

  4. Has the ability to multi-task as needed.

  5. Driven to attain continuous improvement.

  6. With keen attention to details.

  7. Ability to make decisions on matters involving immediate problem solving within his/her area of control.

DUTIES AND RESPONSIBILITIES

  1. Accurately & effectively identify errors and process issues to determine the appropriate escalation path for improvement in processes and the overall customer experience with the ability to make recommendations beyond authority.

  2. Performs the compliance review of all batch documentation related to quality assurance audits and evaluations. Including call center agent phone conversation, process and service knowledge.

  3. Ability to communicate both written and orally, accurately and effectively across different levels & cultural backgrounds. Handle more complex customer situations involving multi-site problem resolution and escalations.

  4. Perform necessary research and work cross functionally to identify and suggest process improvements for problem resolution as observed via audit process.

  5. Mentors new team members and encourages sharing among the QA team functions.

  6. Supports projects required for servicing customers and initiates business Quality improvement plans.

  7. Provides feedback to Call Center Director suggesting methods to increase efficiency and identify areas of opportunity to improve customer satisfaction.

  8. Duties may be supplemented or otherwise revised by J&T Express at its sole discretion.

KEY ACCOUNTABILITIES:

  1. In-charge of the overseeing area QA policies and SOPs and works together with the Regional and/or Area Managers to implement policy and SOP changes.

  2. Consolidates reports of all problematic parcels across all regions and escalates to the concerned department/s.

Job Types: Full-time, Permanent

Benefits:

  • Paid training

Work Location: In person

  • Quality Assurance Inspector

    5 days ago

    Pasig, National Capital Region, Philippines DYNA DRUG CORPORATION Full time ₱124,800 - ₱182,400 per year

    Duties and ResponsibilitiesQuality Assurance InspectionEnsures that the quality of trade products received from suppliers, and those returned by/from the customers passes the set quality control standards before endorsing as saleable stock;Conducts quality control inspections on repacking/bundling activities according to set procedures;Carry out QA...

  • Quality Assurance Manager

    3 days ago

    Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱100,000 - ₱200,000 per year

    We are looking for a Quality Assurance Manager for our client in Ortigas, PasigSchedule: Mon to FriSalary: up to 100kSet-up: Hybrid (2x-3x onsite work per week)Industry: AuditingPOSITION/ROLE SUMMARYThe person will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement. The position reports to...

  • Quality Assurance Supervisor

    3 days ago

    Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱80,000 per year

    We are looking for a Quality Assurance Supervisor for our client in Ortigas, PasigSchedule: Mon to FriSalary: up to 80kSet-up: Hybrid (2x-3x onsite work per week)Industry: AuditingPOSITION/ROLE SUMMARYThe person will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement. The position reports to...

  • Quality Assurance

    3 days ago

    Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time

    Key Responsibilities1. Data Publishing & Collection ManagementEnsure timely publishing of collections, including setting correct field boundaries.Investigate and fix issues with collection status updates (switching statuses from submitted → lab confirmed → lab complete).Support sample plan generation once the tool is finalized (future responsibility).2....

  • QC Inspector

    5 days ago

    Pasig, National Capital Region, Philippines Brenton International Venture Manufacturing Corporation Full time ₱150,000 - ₱250,000 per year

    The QC Inspector is responsible for conducting thorough physical inspections of BIVMC and competitor brand cylinders to ensure their condition aligns with company standards.Qualifications:At least Highschool Graduate / College levelHas keen attention to detailFamiliarity with Inventory ManagementBasic Documentation SkillsTime ManagementPrincipal...

  • Quality Assurance Associate

    3 days ago

    Pasig, National Capital Region, Philippines Cepat Kredit Financing Inc. Full time

    Key Responsibilities· Review and verify the accuracy and completeness of documents· Review and verify scanned documents to CRM· Conduct audits of loan files to ensure compliance with regulatory requirements and company policies· Identify and report discrepancies or errors in collateral documentation· Collaborate with Loans Department and other...

  • Quality Assurance Analyst

    1 day ago

    Pasig, National Capital Region, Philippines FPS Innovation Labs Full time $120,000 - $180,000 per year

    Career OpportunitiesThriving at FPSExplore Our LocationsEmployee Log in Candidate Log in to ConnectMailPerformance SupportManila, PhilippinesQuality Assurance AnalystIdentify issues, improve workflows, and support overall quality. Join our team today and unleash your full potentialAbout UsFull Potential Solutions (FPS)is a performance-based, analytically...

  • QC Inspector

    5 days ago

    Pasig, National Capital Region, Philippines Superkalan Gaz Corporation Full time ₱300,000 - ₱600,000 per year

    The QC Inspector is responsible for conducting thorough physical inspections of BIVMC and competitor brand cylinders to ensure their condition aligns with company standards.Qualifications:At least Highschool Graduate / College levelHas keen attention to detailFamiliarity with Inventory ManagementBasic Documentation SkillsTime ManagementPrincipal...

  • quality assurance supervisor

    3 days ago

    Pasig, National Capital Region, Philippines PH Global Jet Express Full time ₱900,000 - ₱1,200,000 per year

    QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels.  He/she is concerned with the proactive procedural process of J&T Operations (both internal and external).  Anticipates periods of problem occurrence and proposes plans to address those,...

  • Jr. Quality Assurance Engineer

    5 days ago

    Pasig, National Capital Region, Philippines IThinkWeb Corporation Full time ₱300,000 - ₱500,000 per year

    Jr. Quality Assurance Engineer is responsible in conducting software testing and quality assurance for applications.Duties and Responsibilities:Develop test cases based on the test design •Create functional test plans and test designs for the product or feature under testWorks with project team and ensures quality of assigned applicationsMaintains and...