IT Global Business Process Analyst

5 days ago

Taguig, National Capital Region, Philippines HRTX Full time


A start-up US-based health care company is seeking a Global Business Process Analyst for IT with experience in leading process improvement projects, data analysis, operational reporting, and project management. This position requires a detail-oriented individual with strong project management skills to lead process optimization initiatives, ensuring alignment with business objectives and enhancing operational efficiency. The role also involves significant data analysis and operational reporting capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process Optimization and Documentation:

  • Create, update, and distribute process documentation and SOPs.
  • Regularly audit existing documentation for accuracy and completeness.
  • Evaluate all processes for efficiency and automation opportunities
  • Lead improvement initiatives within IT

Data Analytics

  • Distill complex data sets into actionable operational metrics

Operational Data Reporting:

  • Report on Key Performance Indicators (KPIs).
  • Generate compliance tracking and reporting process.

Project Management

  • Supports global transition for assigned areas to include task tracking, dependencies, dates, owners, statuses, and risk identification.
  • Embedding company PMO standards into all project management activities

System Ownership:

  • Function as a Business Analyst for the functional area's systems.
  • Collaborate with system admins and experts to ensure the use of current versions.
  • Drive adoption of new features and functionalities that align with business goals.
  • Identify and implement automation opportunities.

EDUCATION AND EXPERIENCE

  • Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • Expertise in IT process maintenance and optimization, supported by a strong foundation in process improvement methodologies (ITIL, Lean Six Sigma, BPM).
  • Experience as a Business Analyst with a focus on modern IT tools, specifically Service Now.
  • Experience with project management

KNOWLEDGE, SKILLS AND ABILITIES

  • Strong documentation skills.
  • Ability to work collaboratively with system admins and experts.
  • Proficiency in key IT operational data reporting and KPI analysis.
  • Knowledge of automation tools and technique
  • Certifications such as ITIL, Lean Six Sigma, BPM are a plus.

  • Global Business Process Analyst

    7 days ago

    Taguig, National Capital Region, Philippines HRTX Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIESProcess Optimization and Documentation:o Create, update, and distribute process documentation and SOPs.o Regularly audit existing documentation for accuracy and completeness.o Evaluate all processes for efficiency and automation opportunitieso Lead improvement initiatives within ITData Analyticso Distill complex data sets...

  • Business Systems Analyst

    1 week ago

    Taguig, National Capital Region, Philippines IT Managers Inc Full time

    Job Title: Junior-Level Business Systems AnalystWork Setup: Hybrid (Project-Based)Location: BGC, Taguig CityExperience Level: Minimum 3 YearsIndustry Experience: Insurance background is a plusJob OverviewWe are seeking a detail-oriented and analytical Business Systems Analyst (BSA) to support project-based initiatives within our organization. The ideal...

  • IT Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines IT MANAGERS INC. Full time

    IT Business AnalystWilling to work in BGC, Taguig for Fully On-site set up.With experience in SDLC (Agile & Waterfall)Witj Experience in UATWith Experience in Data GatherngWith experience in Project Management & Scrum is a plus.Job Type: Full-timePay: Php30, Php80,000.00 per monthBenefits:Health insuranceOn-site parkingExperience:IT Business Analyst: 2 years...

  • Business Analyst

    3 hours ago

    Taguig, National Capital Region, Philippines Eclaro Business Solutions, Inc Full time

    We are looking for a Business Analyst with strong OTC market data and regulatory technology experience to support the design and delivery of high-quality data products. The role focuses on translating complex business and regulatory requirements into clear user stories, functional specifications, and data flows. You'll work closely with Project Managers,...

  • Omnichannel Business Analyst

    2 days ago

    Taguig, National Capital Region, Philippines Axos Business Center Full time

    SummaryWe are looking for a collaborative, business‑focusedOmnichannel Business Analystto support and enhance our customer engagement platforms, includingFive9,Salesforce Service Cloud,Salesforce Sales Cloud, and related omnichannel applications.This role is ideal for an analytical problem‑solver who excels at understanding business processes, gathering...

  • Business Analyst

    7 days ago

    Taguig, National Capital Region, Philippines CWT Full time

    POSITION\: Business Analyst – Technical DESCRIPTION: Carlson Wagonlit Travel is currently seeking a Business Analyst to join our team in Makati City. The Business Analyst will mainly be responsible for preparing and analyzing new systems, technologies, solutions and modifications in order to meet user requirements.  Additionally, the Business Analyst...

  • Business Analyst

    3 hours ago

    Taguig, National Capital Region, Philippines CWT Full time

    QUALIFICATIONS\:   Required Qualifications: · Minimum 3 years of related Business Analyst experience in the travel industry · Experience working in an agile environment (in a BA or PO role practicing Kanban, Scrum, or other agile methodology)   Preferred Qualifications: · Previous experience working with Robotic Process Automation (RPA) projects....

  • Business Process Transactions Analyst

    2 days ago

    Taguig, National Capital Region, Philippines DXC Technology Full time

    Job ID: Location: Taguig City, PhilippinesCategory: Business Process Services & Customer SupportEmployment Type: Full timeJob Description:Essential Job Functions:Execute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement projects and data...

  • Analyst Business Process Transactions

    1 week ago

    Taguig, National Capital Region, Philippines DXC Technology Full time

    Job DescriptionJob DescriptionEssential Job FunctionsExecute business process transactions, focusing on accuracy and adherence to procedures.Collaborate with senior analysts and managers.Participate in process improvement projects and data analysis.Assist in identifying process bottlenecks and quality assurance.Ensure compliance with established standards...

  • Business Process Improvement Analyst

    1 week ago

    Taguig, National Capital Region, Philippines ADTM Adenza Technology de Mexico S de RL de CV Full time

    Why Nasdaq  When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and...