Operation Specialist
7 days ago
We are looking for a highly skilled and motivated Operation Specialist to join our team. The ideal candidate will have a strong background in user operations, growth hacking, product management, or data analysis, with a passion for leveraging data to drive impactful business outcomes. You will play a key role in designing and executing user segmentation strategies, retention campaigns, and performance evaluations, collaborating closely across teams to align operations with company goals.
Key Responsibilities
- Develop and manage comprehensive user tagging systems to optimize segmentation and targeting.
- Design, launch, and analyze user retention campaigns and growth initiatives.
- Conduct A/B testing and interpret results to refine strategies.
- Utilize data analysis tools to generate actionable insights supporting business decisions.
- Collaborate cross-functionally with product, marketing, and analytics teams to drive operational excellence.
- Manage projects and timelines efficiently, ensuring alignment with business objectives.
- Stay attuned to market trends and user behavior to inform campaign design and growth tactics.
- Present data-driven stories and recommendations to stakeholders clearly and effectively.
Qualifications
Education:
- Bachelor's degree or higher, preferably in Marketing, Statistics, Computer Science, Data Analysis, Business, or Management.
Experience:
- 2–5+ years in User Operations, Growth Hacking, Product, or Data Analysis roles.
- Experience with user segmentation and retention activation is a strong plus.
Skills:
- Data-driven mindset with proficiency in analysis tools such as Excel, SQL, Python, R, and BI tools like Tableau, Looker, or Power BI.
- Capable of building and managing user tagging systems; basic data modeling skills are essential.
- Proficient in campaign design, execution, and evaluation, including A/B testing.
- Excellent cross-team collaboration and communication skills.
- Strong project and time management abilities.
- Market sensitivity to align operational strategies with business goals.
Language:
- Proficiency in English is a plus.
Personal Traits:
- Results-oriented and user-centric.
- Strong storyteller and presenter.
- Passionate about leveraging data to solve problems and drive growth.
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