Product Availability Date

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When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

KEY ROLES AND RESPONSIBILITIES:

Product Availability

• Works Closely with Planning and Production team to provide OM and other parties with the correct availability dates of those materials that have no ATP Dates in the system.

• Updates the OM team once orders become available so they will be able to update their customers immediately.

• Answers any product availability inquiries from the OM team.

• Escalates to planners any material that has a future (following month) availability date.

• Escalates to all relevant parties for any delay in product availability.

• Escalates to the Distribution team any delay in the PGR (receiving process).

• Inform planners if there are materials with the wrong availability date in the system so Planners can correct these immediately.

• Expedite assembly of printers for earlier availability to catch country's and customer's shipping schedules

Open Order Management

• Reviews the open order report regularly and coordinates with the Order Management Team to ship orders that have stock allocation.

• Reviews sales order status of all orders on LC/Cash Advance and coordinates with the Order Management Team to ensure orders are within the maximum holding time.

• Reallocate stocks based on feedback received from the OM, Planning and Product Manager Team.

• Monitor stock movement for incoming stocks and KPIs for its receipt in the system

• Allocate and reallocate stocks for orders on WW constraint and those more than 7 days old on PI

• Creates a supply review report for each country.

• Engages in supply review meeting with country to understand the status of the open orders.

• Reviews the flash report and checks on the rescheduled orders

• Monitors and ensures that back-order value per month and ensures it's within acceptable value

• Monitor each country's end of month vessel cut off and work with planners for its availability

• Provide ETAs for incoming stocks and those orders in back order

• Provide correct part nos. for POs which only indicate model nos.

• Generate open Purchase order reports and arrange shipment for those items on back order

Constraint Management

• Creates a reservation order based on Planning Team's constraint material list.

• Allocate constraint stocks based on Product Manager's direction.

• Engage with Product Managers for any changes in the allocation.

• Releases stocks from reservation orders.

• Highlight to management any orders that receive product allocation that will not ship within the current month.

• Resolve stock allocation issues within the OM team.

OTP Metric Monitoring

• Reviews / monitors the monthly OTP metric

• Provides suggestions on how to improve OTP scores

• Provides solutions to OM team if OTP metric is below target

Other Tasks

• Create inter-company purchase orders (internal orders)

• Replenish stocks to country via intercompany shipments from HK, US and AUS

• Drops manual outbound deliveries

• Perform stock transfer and coordinates with warehouse for correct stock movement

• May perform PGR (post goods receipt) in selected local plant

• Identify and resolve any ATP issues

• Runs selected reports

• Performs inventory analysis annually

• Performs and analyzes Stock reconciliation audits and corrects those stocks with variances in the system and works with warehouse to perform the necessary action steps.

• Monitor Backlog to optimize Revenue Execution Leadtime constraint management

COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES:

• Can effectively communicate with local and international stakeholders, across different levels in the organization.

• Good command of English language, both in written and verbal form Knowledgeable with Problem Solving and Quality Improvement and analytical tools/methods.

• Must know how to run basic reports, pivots, and statistical data analysis using Microsoft Excel and/or other similar applications.

• Should be able to manage own time and can work within tight deadlines especially on shipments, etc. with minimum supervision.

EDUCATION, EXPERIENCE & CERTIFICATIONS BASIC REQUIREMENTS:

• Bachelor's Degree Holder i.e. BS Accountancy, BS Industrial Engineering, BS Customs Administration, BS Business Administration or any equivalent Business and Engineering courses.

• Knowledge of ERP systems, particularly SAP, preferably a Super-User, and a good understanding of the ATP module.

• At least 2yrs work experience