Social Media Coordinator

Brighta is a results-driven marketing agency that helps B2B businesses grow using creative and data-led digital strategies. Our focus is on driving brand awareness, engagement, leads and long-term value for our clients.

Role Overview

We're seeking a Full-Time Social Media Coordinator to execute social media content and administration for our B2B client portfolio. You'll manage up to 10 clients (with vision to grow), focusing on captions, scheduling, tracking, and admin tasks while supporting our content and creative teams.

Key Responsibilities

Content Execution & Administration

• Execute captions, scheduling, and tracking for up to 10 clients (with vision to grow)
• Handle community management and comment tracking across client accounts
• Support overflow tasks and administrative work
• Maintain ClickUp/Airtable systems and client tracking
• Write copy, and collaborate with content and creative team on post creation
• Ensure content is timely, consistent, and aligns with brand guidelines

Community Management & Analytics

• Monitor community engagement and respond to interactions appropriately across all client accounts
• Handle routine comments, messages, and community interactions following brand guidelines
• Track KPIs like reach, engagement, and follower growth for internal reporting
• Identify emerging platform trends, features, and opportunities
• Support special posts and community engagement initiatives

Process & Tool Management

• Implement and maintain processes and workflows for content scheduling, feedback loops, and client communication established by the Senior Social Media Manager
• Support scalable processes as client portfolio grows
• Handle administrative tasks

Brand Voice & Strategy Alignment

• Maintain multiple brand voices across diverse client portfolio
• Align social strategy with marketing strategy and brand tone
• Work with brands while pushing creative boundaries appropriately
• Support bold, innovative B2B communications that stand out without compromising professionalism

Key Skills & Experience

Required

• 2-4 years of social media management experience (Mid-Junior level)
• Experience managing LinkedIn and Facebook pages with demonstrated engagement growth
• Strong copywriting skills for social media captions
• Experience with social media scheduling and analytics tools
• Familiarity with project management tools (ClickUp, Airtable)
• Agency experience preferred - ability to manage multiple brand voices simultaneously

Preferred

• Basic graphic design skills (Canva or similar)
• Experience with CRM systems
• Previous experience working with brands/government
• Understanding of B2B marketing funnels and lead generation
• Digital native with strong business acumen
• Comfortable working across different time zones

What Makes You Successful

• Digital native with business mindset: You understand social media instinctively but think strategically about business outcomes and stay on top of the latest trends and insights.
• Process-oriented self-starter: You thrive in creating efficient workflows and take initiative to improve systems
• High-volume execution: You excel in fast-paced agency environments with multiple priorities
• Multi-brand juggler: You can manage and maintain multiple distinct brand voices simultaneously
• Execution-focused with creative flair: You get things done efficiently while bringing creative ideas to the table
• Autonomous team player: You work independently but collaborate well across time zones
• Positive, can-do attitude: You're motivated, solution-focused, and willing to get things done with enthusiasm
• Comfortable with brands: You can push creative boundaries while respecting brand guidelines and government/emergency service sector requirements

What We Offer

• Full-time remote flexibility
• Opportunity to work with diverse, interesting B2B clients
• Collaborative international team environment
• Professional development and training opportunities
• Scalable role with growth potential as we expand

HOW TO APPLY:

• Please complete this video interview - SELF-INTERVIEW LINK - CLICK HERE
• ONLY THOSE WHO WILL COMPLETE THIS STEP WILL BE ENTERTAINED.