Social Media Specialist

helloassist is looking for a Social Media Specialist (REMOTE - WFH) who will play a critical role in managing our social media presence and driving engagement across various platforms.

This Social Media Specialist position requires a creative and analytical professional with experience in social media strategy, content creation, and community management. The ideal candidate will have a strong ability to develop and implement social media campaigns, analyze performance metrics, and foster relationships with our online community.

We're a small, fast-growing startup on the lookout for versatile team members ready to dive into new skills like optimizing social media strategies and crafting engaging content. You'll be a key player in our core team, driving brand awareness and customer engagement. Success here means thriving under pressure and nailing the details. With high expectations and minimal hand-holding, you'll need to be a pro at figuring things out on your own. As they say, startups aren't for everyone—they're the wild west of the business world.

Think you're a resourceful go-getter? We want you on our team

Important: Please note that this is a passive hiring process, and the role will involve client-facing responsibilities to support the clients of helloassist. As part of the application process, We will be requiring you to submit a video introduction. Failure to submit will disqualify you from the process.

What We Offer:

• Competitive Salary: PHP 25, ,000/month, based on your experience
• Remote Work: Enjoy the flexibility of working from home
• Paid Time Off: Paid leaves and holidays to recharge and relax
• Health Benefits: Enroll insurance plans from the HMOs of your choice
• Growth Opportunities: Training programs to boost your skills
• Mentorship: Access to mentor programs for career development
• Rewards: Milestone recognition and bonus programs
• Performance Bonuses: Earn extra for your outstanding work
  
  

Results We Expect:

• Daily logs on social media activities, engagement metrics, and content performance
• Weekly summary reports on campaign performance, audience growth, and content reach
• Monthly audits and updates on social media strategy, competitor analysis, and brand sentiment
• Reports on any special or ad hoc tasks requested by the client, including task descriptions, progress, and outcomes
• Updates on project-based tasks or initiatives, including milestones achieved and any issues encountered, as needed
  
  

Your Responsibilities:

• Develop and implement social media strategies to align with business goals
• Create, schedule, and publish engaging content across various social media platforms
• Monitor social media channels for engagement opportunities and respond to customer inquiries
• Analyze social media metrics and generate reports to assess the effectiveness of campaigns
• Collaborate with the marketing team to ensure brand consistency
• Stay up-to-date with the latest social media trends and best practices
• Identify and build relationships with influencers and brand advocates
• Assist with special projects and other tasks as needed
• Continuously seek opportunities to improve social media processes and tools
  
  

Minimum Requirements:

• 2+ years of experience in social media management or a similar role
• Strong communication skills, with the ability to present information clearly and effectively
• Excellent organizational and time management skills
• Detail-oriented with strong problem-solving abilities
• Ability to work independently with minimal supervision
• Experience working on a Graveyard Shift
• Experience taking little direction and figuring things out on their own
  
  

Preferred Skills:

• Experience in the Outsourcing industry or any relevant industries
• Experience in supporting Startups
• Proficiency with social media management tools and software such as Hootsuite, Buffer, or similar applications (great to have, but not required)
  
  

The helloassist Values

Adaptability

We lead with empathy and take care of one another. The ability to change and adjust one's behavior or strategy based on the shifting demands of the organization, market, or general circumstances. Being proactive and resourceful in new environments with the capacity to bounce back from setbacks.

Client-Centric

Our goal is to make it easier for our clients to see success in less time and with less effort and sacrifice. We don't have to "acquire" clients; our clients do that for us. "Client-centricity isn't about focusing on the client to the exclusion of everything else; it's about considering the client in every decision you make." -Anonymous

Simplification And Systemization

We work to identify the root cause of issues and then create the simplest system to solve it once and for all. In a quest to get and be "more," it's very easy to add "more," but we prefer having and doing less to achieve "more". "The more constraints one imposes, the more one frees one's self." -Igor Stravinsky

Accountability

To blame someone else is to admit you are powerless. We do what is asked and then some. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated. "Responsibility equals accountability equals ownership. And a sense of ownership is the most powerful weapon a team or organization can have." -Pat Summitt

Radical Transparency

Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. "If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards." -Ray Dalio

We Improve Daily

Everyday is a chance to learn something new. Relentless and persistent, we pursue to improve and better ourselves with each day that passes. No matter how small, a win is a win and we will celebrate it. "Action leads to insight more often than insight leads to action." -Unknown

Powered by JazzHR

BHqiNfjxTz

---