Solutions Engineer
2 days ago
Duties and Responsibilities:
Provides Technical Support to Sales team
Conducts site visits and technical assessment to provide effective and efficient solution design and bill of materials to achieve a higher chance of closing the project
- Establishes the technical needs of the client and suggesting appropriate display solutions
- Design solution and prepares technical diagrams and bills of materials and services to cater client's requirements
- Calculates Project Solution Costing and conducts cost analysis
- Coordinates with various suppliers to identify the appropriate solution with cost computation
- Works closely with the Operations Team for complex system design and project implementation planning
- Works closely with the Project Compliance Team for structural and electrical requirements
- Provides mock-ups in coordination with Creatives
- Prepares, sets up and conducts product demonstration
- Conducts periodic meetings with assigned sales team
Assist Sales Team in their product presentation to client
Keeps the Sales Team informed about designed solutions and upcoming trends and technologies
Conduct user training for end-users as may be required
Research and keep up with technology trends to identify and or develop new products/services
Conducts Product Testing and analysis
Coordinates with Suppliers for technical training and product demonstration requirements
Establish good relationships and good working coordination with the MDS Operations Team
Discuss designed solution to the assigned implementing team
- Provide all necessary details (inclusions, assumptions, and exclusions)
Works closely with the implementing team to ensure design plan is implemented accurately and completely
Performs administrative tasks such as:
Reimbursement and liquidation of expenses
- Preparation and facilitation of Turnover Documents
- Compilation of proposal and reports related to clients, solution designs, and sales accounts
Maintain an organize and accurate documentation systems in accordance to the company's standard procedures and process.
To perform other tasks that may be assigned from time to time.
Educational Background and Work Experiences:
Bachelor's Degree in Electronics; Electronics and Communications Engineering; or any related Engineering course
With 1-2 yrs work experience in AV
- Knowledge in Adobe Photoshop, AutoCad, Sketch Up
Key Competencies and Skills:
Technical Skills:
Knows how to create diagrams, source materials and do cost / budget computation
- Ability to understand technical diagrams, structural plans, electrical plans, construction drawings and specifications
Ability to work in high pressure deadline driven environment
Communication and Presentation Skills:
Good verbal and written communication
- Capable in interfacing clients and suppliers
- Ability to explain technical terms in layman terms
- Know how to conduct user training
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