Reserve Pool Officer

1 day ago

Olongapo City, Central Luzon, Philippines Philippine Bank of Communications (PBCOM) Full time ₱900,000 - ₱1,200,000 per year

The
Pool Officer
is responsible for the delivery and overall quality of the POP UP and branch operations within the area of assignment. Apart from ensuring that efficient, delightful and customer-centric services are consistently experienced at service touchpoints, he/she and his/her team are expected to contribute to the Bank's revenue generating initiatives by achieving cross selling-related targets. He/She manages risks in ensuring that all processes and service delivery are fully compliant with corporate policies and external regulations. It is also the responsibility of the Pool Officers to independently report and immediately escalate, process and control issues and concerns that put the bank at risk if these are not immediately attended to or resolved.

The
Pool Officer
has responsibility and empowerment to review, and approve select transactions he/she did not process such as but not limited to: account opening for Savings and Payroll Accounts; Account Maintenance transactions; sign MC's jointly with another officer; etc.

The
Pool Officer
contributes to cost savings initiatives of the branch without prejudice in assuring confidentiality of bank/client's records. He/she engages clients to open new accounts and/or seek growth opportunities through cross-selling and account consolidation in a consistently efficient, delightful and customer centric manner to achieve set sales related targets and quotas

Qualifications:

  • Bachelor's degree, preferably in Business or a service-oriented program.
  • Three to five years' branch banking experience, preferably in a supervisory role (more than five years for the Manager rank)
  • Deep understanding of the position and willingness to be assigned as a Reserve/Pool Officer for Olongapo based Branch

If you are interested or you know someone you can refer, you may send an email at

with "Position and Full Name" as your email subject.

Thank you.

togetherwegrow #pbcompride

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