Product Specialist

19 hours ago

Taguig, National Capital Region, Philippines HEBE BEAUTY COSMETICS INC. Full time $40,000 - $80,000 per year

Dazzle Me is seeking a passionate and knowledgeable Product Specialist to join its dynamic branding team. This role is integral to delivering exceptional product expertise and customer engagement across multiple channels. The Product Specialist will serve as a brand ambassador, providing in-depth knowledge of the cosmetics line, conducting product demonstrations, and supporting the development and positioning of new product launches.

Working closely with marketing and e-commerce teams, the Product Specialist plays a vital role in enhancing customer experience, driving brand awareness, and ensuring consistency in product messaging. This position demands a strong understanding of beauty trends, a customer-first mindset, and the ability to translate technical product information into compelling and relatable storytelling.

Key Responsibilities

[Product Expertise & Trend Monitoring]

  • Maintains deep and up-to-date knowledge of Dazzle Me's full product portfolio, including formulations, key benefits, usage techniques, and insights.

  • Stays abreast of the latest trends, innovations, and consumer preferences in the beauty and cosmetics industry.

  • Supports new product development by providing feedback and insights based on customer behavior and market observations.

[Training & Development]

  • Facilitates product training for internal teams to ensure consistent brand knowledge and messaging.

-Develops training materials, quick guides, and briefing decks to support seasonal launches and campaigns.

  • Showcases product features, application methods

  • Supports livestreaming and event-based marketing by serving as the product expert.

[Feedback & Reporting]

  • Gathers customer feedback on product performance, satisfaction, and emerging concerns.

  • Reports insights to the branding and product teams to help guide future improvements and product direction.

  • Assists in identifying bestsellers, slow-moving SKUs, and opportunities for new product innovations.

[Inventory & Merchandising Support]

  • Monitors product availability and coordinates with cross-functional teams for timely replenishment.

  • Ensures key visuals adhere to the brand guidelines

  • Tracks product shelf life and supports proper inventory rotation when needed.

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