Customer Service Representative

4 days ago

Cebu City, Central Visayas, Philippines TaskNest Business Services Full time ₱216,000 - ₱324,000 per year

Hiring: Customer Service Representative

Location: IT Park Cebu City

Job Description:

We are hiring Customer Service Representatives for our onsite team in IT Park Cebu. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.

What We Offer:

  • Virtual or Onsite Process
  • Interview over the phone only
  • Interview tips provided
  • Start ASAP
  • Supportive work environment
  • Open to fresh graduates and experienced applicants

Responsibilities:

-Provide technical support via phone, email, or chat

-Handle incoming customer inquiries via phone

-Accurately log all customer interactions

-Follow up to ensure full resolution of issues

Qualifications:

-Good English communication skills

-Willing to work onsite in IT Park Cebu

-Amenable to shifting schedules

-Can start as soon as possible

-With or without prior BPO experience

What We Offer:

-Competitive salary up to Php 27,000 monthly

-Monthly performance incentives

-Night Differential Fee, Leave Credits & HMO coverage

-Paid training and career development

-Performance-based incentives

-Stable, long-term employment

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php27,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Do you have call center experience? for how long?
  • Are you a former Concentrix/Convergys employee?
  • Do you have devices for virtual process? (Laptop/desktop with headphone)
  • Willing to work onsite?
  • Send your details here: Full name, Mobile number, Email, Location, Educational attainment

Work Location: In person

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