Account Receivable Staff

1 day ago

Makati City, National Capital Region, Philippines Skills and Talent Employment Pool Inc. (STEP) Full time ₱400,000 - ₱600,000 per year

Account Receivable Staff is responsible for managing accounts receivable, ensuring timely payment from customers, and maintaining positive client relationships while effectively managing collections processes.

Key Responsibilities
  • Contact Customers: Reach out to customers via phone, email, or mail to collect outstanding payments.
  • Negotiate Payment Plans: Work with delinquent customers to negotiate payment plans and settlements while maintaining a professional and empathetic approach.
  • Monitor Accounts: Review and analyze customer accounts to identify overdue payments, delinquencies, and potential risks.
  • Record Keeping: Maintain accurate records of all collection activities and customer interactions in the database.
  • Prepare Documentation: Prepare and send collection letters, statements, and invoices to customers.
  • Collaborate with Teams: Work with cross-functional teams, such as sales and customer service, to resolve payment disputes and address customer concerns.
  • Compliance: Stay updated with industry regulations and best practices for collections to ensure compliance and efficiency.
Qualifications
  • Education: Bachelor's degree in finance or other finance and accounting related course.
  • Experience: Prior experience in collections, accounts receivable, or a similar role is preferred.
  • Excellent communication skills, both written and verbal.
  • Strong negotiation and conflict resolution abilities.
  • Attention to detail and analytical skills to evaluate customer accounts.
  • Ability to prioritize tasks and meet deadlines while handling confidential information professionally.

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