Field Collections Supervisor

3 days ago

Mandaluyong City, National Capital Region, Philippines Skyro Full time ₱900,000 - ₱1,200,000 per year

About the company:

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society, promoting financial inclusion and literacy. Founded in 2022 by a team of visionaries, we have the expertise and resources to build best-in-class consumer-centric fintech products.

Backed by Breeze Ventures, a global fintech company based in Singapore, our Philippine operations are powered by Advanced Finance Solutions, Inc. and Jungle Lending, Inc., both registered with the Philippine SEC. As we continue to expand, our team members will have the opportunity to contribute their expertise and talents to a promising international company. Join us on our journey to build a sustainable business and make a difference in the lives of millions of customers.

Role overview:

This role is responsible for overseeing and optimizing field collections operations. Duties include developing and enforcing policies, monitoring performance metrics, providing coaching and training to field collectors, and implementing process improvements to achieve target recovery rates. This position also handles complaint resolution, staff recruitment, and team management.

Role Description:

  • Create and maintain field collections policy and to make sure it was regularly being followed
  • Create, monitor and update field collections report
  • Conduct field visits for evaluation and coaching
  • Work closely with field collectors to achieve the target recovery rate per month
  • Facilitate huddles, meetings and calibration
  • Facilitate or assist in training roll-out such as but not limited to new hires training and upskill training
  • Point person for complaint coordination and resolution for field
  • Assist in screening and hiring of field collectors
  • Propose improvements for field collections.

Qualifications:

  • People management in a Philippine collection's environment for minimum of 2 years. Field Collections experience is a plus but not required
  • Have personal motorcycle and willing to do field work.
  • Bachelor's degree is a plus but not required
  • Good Communication skills in English
  • Should have good grasp of Microsoft Excel, word and other presentation apps
  • Good presentation and analytical skill.
  • Preferably lives in north Metro Manila

  • Billing and Collection Supervisor

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Private Advertiser Full time ₱600,000 - ₱1,200,000 per year

    Job description:About the RoleThe Billing and Credit & Collection Supervisor plays a crucial role in overseeing the billing operations and credit and collection department of a company. Responsible for managing a team of billing specialists and ensuring that all billing processes are carried out accurately and efficiently. Also responsible for maintaining...

  • Credit & Collection Supervisor

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Inc Full time ₱1,200,000 - ₱2,400,000 per year

    The Credit & Collection Supervisor is responsible for managing the collections team to secure timely payments from customers and overseeing the credit granting process, ensuring the company's credit policy is followed. The role involves evaluating credit risk, approving credit limits, optimizing cash flow, and maintaining strong customer relationships while...

  • Credit & Collection Supervisor

    4 weeks ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Inc Full time

    OverviewThe Credit & Collection Supervisor is responsible for managing the collections team to secure timely payments from customers and overseeing the credit granting process, ensuring the company's credit policy is followed. The role involves evaluating credit risk, approving credit limits, optimizing cash flow, and maintaining strong customer...

  • Field Collector Supervisor

    3 days ago

    Mandaluyong City, National Capital Region, Philippines PRIMEALLIANCE RECOVERY MANAGEMENT INC Full time ₱80,000 - ₱120,000 per year

    The Field Supervisor will handle a team of field collectors who are tasked to visit clients. He will be tasked to monitor his team and ensure their assigned tasks are efficiently done. He will prepare daily, weekly and/or monthly reports as required by the company's clients.Qualifications:With excellent health.At least Senior High School graduate.With at...

  • Field Collections Officer

    1 week ago

    Quezon City, National Capital Region, Philippines Golden Legacy Financing Corporation Full time ₱500,000 - ₱1,000,000 per year

    JOB SUMMARY The Collections Officer will handle the day-to-day collection activities of the assigned AFP/SSS Product/s as defined in the Collections Policy and relevant Collections Manual/Memos. A Collections Officer will show consistent implementation and handling of an assigned (or multi-assigned) Collection Core Task/s as designated by and developed for...

  • Credit and Collection Supervisor

    1 week ago

    Makati City, National Capital Region, Philippines RAM Food Products Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    JOB DESCRIPTIONPosition Title: Credit and Collection SupervisorPurpose of the position:The Credit and Collection Supervisor is responsible for overseeing credit evaluation, collection activities, and account monitoring to ensure healthy cash flow and minimize financial risks. This role manages a team of credit and collection staff, enforces company credit...

  • Collections Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines PrimeAlliance Recovery Management Inc Full time $104,000 - $130,878 per year

    Company Description:PARMI offers skiptracing and collection services which employ a well-planned field visitation strategy to effectively manage the portfolio entrusted to us. The collection team was meticulously selected and is composed of a highly-experienced collection supervisors and well-trained personnel.  The company specializes in providing...

  • Collection Specialist

    3 weeks ago

    Mandaluyong City, National Capital Region, Philippines PrimeAlliance Recovery Management Inc Full time

    PARMI offers skiptracing and collection services which employ a well-planned field visitation strategy to effectively manage the portfolio entrusted to us. The collection team is composed of experienced collection supervisors and well-trained personnel. The company specializes in providing extra-judicial collection services to well-established...

  • Collection Supervisor

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Skyro Full time ₱1,200,000 - ₱2,400,000 per year

    About the company:Skyro is a fast-growing fintech company based in the National Capital Region, Philippines. Our mission is to transform the financial services landscape in the Philippines by offering fair and accessible digital financial products. We aim to provide user-friendly lending solutions and superior customer service to all sections of society,...

  • Collections Team Lead

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

    What you will do:Oversee the Teams day to day collection operationsMonitor Daily productivity of the team, ensures target is being met and issues being addressed.Work-force managementBe able to identify and implement process improvement initiatives that will have an impact to his/her assigned teamBe familiar with staffing projection complementing work volume...