Collections Team Lead

21 hours ago

Mandaluyong City, National Capital Region, Philippines Maya Full time ₱900,000 - ₱1,200,000 per year

What you will do:

  • Oversee the Teams day to day collection operations
  • Monitor Daily productivity of the team, ensures target is being met and issues being addressed.
  • Work-force management
  • Be able to identify and implement process improvement initiatives that will have an impact to his/her assigned team
  • Be familiar with staffing projection complementing work volume growth and forecast and make necessary proposal to Business Unit
  • Prepare, Create reports based on teams deliverable and present to management
  • Monitor Collection Agency progress/ performance report
  • Daily and Weekly Meeting with Collection Agency
  • Ensures quality of service is being provided to the customers/clients
  • Ensures regulatory Collection policy and processes were being adhere to

What we are looking for:

  • BS degree holder on finance and business, and other related field
  • 2 years Work experience as Collection Team Lead or Supervisor
  • Experience on Lending Collection is a plus
  • Strong drive to achieve goals / targets

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