Property Management Assistant – Real Estate

3 days ago

Makati City, National Capital Region, Philippines Rocket Services Full time ₱60,000 - ₱80,000 per year

Property Management Assistant – Real Estate | Australia

We're looking for an experienced and detail-oriented Property Management Assistant to join our team and help deliver outstanding service across our residential and commercial property portfolio.

To be successful in this role, prior experience in the Australian real estate industry is essential. You'll need to understand the systems and processes, and be confident managing the day-to-day demands of a busy property management environment.

Key Responsibilities:

  • Coordinate daily and routine maintenance updates and follow-ups
  • Organise move-in packs and assist with tenant onboarding
  • Conduct post-routine inspection follow-ups and manage related concerns
  • Handle audit-related follow-ups and ensure compliance
  • Manage reminders/tasks using PMe, PropertyTree, and Ailo
  • Process invoices for owners and tenants, including commercial outgoings
  • Issue bills to owners and provide receipts to management
  • Oversee residential and commercial lease renewals
  • Liaise with tradespeople and ensure timely service delivery
  • Monitor and follow up on rent arrears
  • Conduct open home callbacks and manage post-inspection communications
  • Register keys and maintain property records
  • Add new properties to Vault as instructed
  • Complete all rental and employment reference checks
  • Call applicants after weekend open inspections (OFIs)
  • Process rental applications and follow up on outstanding documents and deposits
  • Support with various ad hoc administrative and operational tasks

About You:

· Experience working in Australian real estate or property management is required

· Skilled in using PropertyTree, PMe, Ailo, Vault, or similar real estate platforms

· Strong organisational skills and attention to detail

· Excellent written and verbal communication

· Ability to manage multiple tasks and meet deadlines

· Positive, proactive, and team-oriented attitude

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