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L3 AEM Engineer(Advance Endpoint Management)

3 weeks ago

Manila, National Capital Region, Philippines EIL Global IT Solutions and Services Full time

L3 AEM Engineer (Advance Endpoint Management)

Exp: 7-10yrs

Location: Manila, Philippines(Independent Contractor role)

a candidate who can confidently take on a leadership role, with strong expertise in Endpoint Management and hands-on scripting experience.

To meet the client's expectations for an L3 AEM role, candidates must have deeper technical exposure.

Company Overview

EIL Global is a dynamic IT service provider headquartered in Adelaide, Australia, with a strong presence across Asia Pacific and EMEA. We specialize in delivering cutting-edge IT solutions in desktops, servers, networks, and data center technologies. Our expertise spans the entire spectrum of IT infrastructure, with a focus on digital transformation through professional and managed services, AIOPS, AI-based workforce automation, and blockchain solutions.

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The typical experience required is as follows:

  • 4–6 years of overall experience in IT Infrastructure
  • 2–3 years of hands-on experience in Endpoint Management at an L3 level
  • Proven expertise in Microsoft Intune, Autopilot, Azure AD, and MEMCM
  • Solid understanding of Windows 10/11 and M365 environments
  • Strong PowerShell scripting skills for automation and troubleshooting

Key skillsets

1. Technical Proficiency

  • Endpoint Configuration & Deployment: Expertise in tools like Microsoft Intune, SCCM, Autopilot, and Group Policy.
  • OS & Patch Management: Deep understanding of Windows, macOS, and Linux systems, including patching strategies and compliance.
  • Security & Compliance: Implementing and managing endpoint security policies, BitLocker, Defender ATP, and conditional access.
  • Scripting & Automation: Proficiency in PowerShell, Bash, or Python to automate endpoint tasks and reporting.

2. Infrastructure & Integration

  • Cloud Platforms: Familiarity with Azure AD, Microsoft 365, and hybrid environments.
  • Networking Knowledge: Understanding of VPNs, DNS, DHCP, and firewall configurations as they relate to endpoint connectivity.
  • Identity & Access Management: Managing user/device identities, MFA, and SSO integrations.

3. Troubleshooting & Debugging

  • Advanced diagnostic skills for resolving complex issues related to endpoint performance, application conflicts, and system errors.
  • Ability to analyze logs, event viewers, and telemetry data.

4. DevOps & CI/CD Awareness

  • Understanding how endpoints interact with CI/CD pipelines, especially in developer environments 

.

5. Soft Skills

  • Documentation: Clear and detailed documentation of issues, resolutions, and configurations.
  • Communication: Ability to explain complex technical issues to non-technical stakeholders.
  • Collaboration: Working closely with L1/L2 teams, security, and infrastructure teams.

6. Certifications (Recommended)

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • CompTIA Security+ or Microsoft Security certifications
  • ITIL Foundation (for process-oriented roles)