Business Assurance Manager

2 days ago


Pasig, National Capital Region, Philippines idpeducati Full time ₱400,000 - ₱800,000 per year
About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at

Role purpose

We believe in the power of education to transform lives. As a global leader in international education, we're proud to be a diverse, inclusive, and purpose-driven organisation that connects people across cultures and continents.

We're looking for a Business Assurance Manager to lead security, investigations, and audit programs across the IDP IELTS network in the Philippines. This is a strategic leadership role where you'll ensure operational excellence, drive compliance, and contribute to global assurance standards — all while working with passionate professionals in a vibrant, multicultural environment.

Working closely with the Global Business Assurance team, Test Centre Administrators, and other stakeholders, the Manager will coordinate and conduct audits, support investigations, and monitor compliance across test centre operations. 

This is a full time permanent opportunity based in Manila at our Pasig office,the role will manage a team in the Philippines and ensuring day-to-day assurance activities are carried out consistently and effectively. 

What you'll do
  • Implement security and compliance strategies to protect the integrity of IELTS.
  • Lead investigations and audits, ensuring accuracy, timeliness, and alignment with global standards.
  • Manage and mentor the Philippines Business Assurance team.
  • Collaborate with global and regional stakeholders to drive continuous improvement.
  • Represent IDP in partner forums and contribute to strategic working groups.
About You

We're looking for a strategic leader who brings:

Relationship-building skills to influence across global and local teamsConfident presentation and persuasive communication in senior-level settingsStrategic thinking and strong analytical capabilitiesProven leadership in compliance, investigations, or auditAbility to interpret complex data to uncover trends, risks, and actionable insightsExperience managing cross-regional teams and leading business initiatives from planning to implementationPractical understanding of IELTS test security and investigation managementA passion for global collaboration and continuous improvement

  • Quality Assurance

    2 days ago


    Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time

    Key Responsibilities1. Data Publishing & Collection ManagementEnsure timely publishing of collections, including setting correct field boundaries.Investigate and fix issues with collection status updates (switching statuses from submitted → lab confirmed → lab complete).Support sample plan generation once the tool is finalized (future responsibility).2....


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱80,000 - ₱100,000 per year

    We are looking for a Quality Assurance Manager for our client in Ortigas, PasigSchedule: Mon to FriSalary: up to 100kSet-up: Hybrid (2x-3x onsite work per week)Industry: AuditingPOSITION/ROLE SUMMARYThe person will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement. The position reports to...


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱2,000,000 - ₱2,500,000 per year

    Role: Risk Assurance ManagerSet-up: Hybrid (Ortigas, Pasig) 2-3 days WFH/Onsite (Mon-Fri but should be amenable to work on weekends during busy days)Job DescriptionThe person is primarily responsible for understanding the service delivery model and the suite of services provided by their assigned service delivery team and comprehend how the workflow is...


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱80,000 - ₱120,000 per year

    We are looking for a Quality Assurance Supervisor for our client in Ortigas, PasigSchedule: Mon to FriSalary: up to 80kSet-up: Hybrid (2x-3x onsite work per week)Industry: AuditingPOSITION/ROLE SUMMARYThe person will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement. The position reports to...


  • Pasig, National Capital Region, Philippines Converge ICT Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role OverviewRevenue Assurance is a critical focus area for Converge, addressing one of the company's key risks. The Revenue Assurance Specialist plays a pivotal role as part of the organization's second line of defense, ensuring that revenue leakage is detected, quantified, managed, and prevented.This role involves advanced data analysis, reporting, process...


  • Pasig, National Capital Region, Philippines Cepat Kredit Financing Inc. Full time

    Key Responsibilities· Review and verify the accuracy and completeness of documents· Review and verify scanned documents to CRM· Conduct audits of loan files to ensure compliance with regulatory requirements and company policies· Identify and report discrepancies or errors in collateral documentation· Collaborate with Loans Department and other...


  • Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Billing & Charging Assurance Specialistplays a critical role in safeguarding the company's revenue through hands-on execution of reconciliation, billing validation through various reports, and leakage detection activities. Operating under the Operations group and aligned with the eTOM Assurance model, this role ensures the validation of data to ensure...


  • Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1 - ₱2 per year

    TASQ is looking for a Quality Assurance Supervisor (Pasig). The pre-screening interview will be done over the phone, so please keep your line open.About the job Quality Assurance Supervisor (Pasig)Work setup: Onsite (Pasig)Shift: 8:00 AM 4:30 PM (Monday-Friday) & 8:00 AM 3:00 PM (2 Working Saturdays)Key Responsibilities:Creation, revision and process mapping...


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time ₱900,000 - ₱1,200,000 per year

    Role: Risk Assurance SupervisorSet-up: Hybrid (Ortigas, Pasig) 2-3 days WFH/Onsite (Mon-Fri but should be amenable to work on weekends during busy days)Job DescriptionThe person is primarily responsible for understanding the service delivery model and the suite of services provided by their assigned service delivery team and comprehend how workflow is...


  • Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Role Overview:The Revenue Assurance and Billing Analyst plays a critical role in safeguarding the company's revenue through hands-on execution of reconciliation, billing validation through various reports, and leakage detection activities. Operating under the Operations group and aligned with the eTOM Assurance model, this role ensures the validation of...