product support

2 days ago

Manila, National Capital Region, Philippines Active Control Automation and Industrial Sales Corporation Full time ₱216,000 per year

Diploma in Electrical, Mechanical, Instrumentation or any relevant Industrial courses

With at least 2 years significant product experience related to Industrial Automation

Must be familiar in Pneumatics, Controls and Industrial Sensors

Must be Good Team Player, Resilient and Adaptable

Fast Learner with Good Communication and Confidence in dealing with people.

Know how to drive and possesses a valid driver's license to visit the customers

DUTIES & RESPONSIBILITIES:

Primarily involved in the providing technical product support for the Sales Group.

  • Responsible for gathering technical data from client to be utilized in the development of cost effective, reliable alternate offer and robust system solution tailored fit to client requirements.
  • Attending pre-bidding / on-site inspection and document this on Field Service Report.
  • Proper coordination with Principal for product technicalities and other related concerns.
  • Handle product presentation with the customers & manage to answer the queries arise.
  • Collaborate with Sales Group to do product promotion & help to increase sales efficiency.
  • Manage the product inquiry monitoring and report submission.
  • Provide an assistance for Service Support Group if needed.
  • Continuous developing on product knowledge by attending seminars, technical training & online learnings.
  • Do After Sales Support (minor repair/simple installation) if needed
  • Able to drive service vehicle going to customer site and other related customer requirements activities
  • Perform other duties as may be assigned from time to time by Management / Supervisor

Office located in Paco, Manila

Job Type: Full-time

Salary: Php15, Php18,000.00 per month

Benefits:

  • Company events
  • Paid training

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Manila: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Pay: Php15, Php18,000.00 per month

Benefits:

  • Company events
  • Paid training

Ability to commute/relocate:

  • Manila: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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