product support officer

4 days ago

Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱250,000 - ₱500,000 per year

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title: Product Support Officer

Job Summary

The Product Support Officer shall be responsible for providing strategic administrative and segment support to the CASA, Payments and Debit Cards business units. He/She shall also ensure that the RPD team has sufficient resources to meet its goals, and that the resources are used optimally.

Specific Duties & Responsibilities

  • Oversees generation of regular reports and monitoring dashboards; analyzes the department's performance vs plan
  • Manages project status and ensures compliance to plans; coordinates with external units to resolve issues
  • Assists in monitoring and timely measurement of effectiveness of initiatives or campaigns

  • Oversees budget development, management, and monitoring

    • Consolidates the OPEX / CAPEX budget for review before submission to FPAD
  • Monitors BUDCOM action items
  • Monitors Marketing budget for Products
  • Workplace Complaints Management & Tracking
  • Vendor Performance Review (VPRC) Checklist
  • Oversees monitoring of audit, compliance and fraud items
  • Budget development, management, and monitoring
  • Reviews & summarizes consolidated budget for OPEX / CAPEX before submission to FPAD
  • Monitors BUDCOM action items & Marketing budget for Products
  • Monitors compliance to budget
  • Monitors audit, compliance and fraud items

Other Details:

Rank: Junior Officer

Office Location: The Shops, BGC

Business Unit: CBS - Retail Deposits and Payment Products Division

  • Production Design Support

    4 days ago

    Manila, National Capital Region, Philippines Cushman & Wakefield Full time $40,000 - $60,000 per year

    Job TitleProduction Design SupportJob Description SummaryThe Production Design Specialist is responsible for supporting the America's Production Design Team through the creation of production design deliverables. The role will report directly to a Manila-based Production Design Supervisor and will utilize branded templates to create, manage, and edit...

  • Director, Product Support

    1 week ago

    Manila, National Capital Region, Philippines Genesys Full time $100,000 - $150,000 per year

    locationsManila (Flexible)time typeFull timeposted onPosted Todayjob requisition idJR108716Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by...

  • Product Support Specialist

    4 days ago

    Manila, National Capital Region, Philippines CreatorIQ Full time ₱400,000 - ₱600,000 per year

    CreatorIQ has earned the title of best companies to work for in multiple programs including BuiltIn Austin, LA and NY, was named a 2024 Deloitte 2024 Technology Fast 500 winner, Leader by The Forrester New Wave: Influencer Marketing Solutions, and recognized by G2 as a Leader, Best Customer Relationship, G2Top 100 Fastest-Growing Productsand rated 5 stars on...

  • Director, Product Support

    1 week ago

    Manila, National Capital Region, Philippines Genesys Full time ₱1,500,000 - ₱2,500,000 per year

    Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

  • Product Officer

    2 weeks ago

    Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full time ₱360,000 - ₱1,200,000 per year

    The position is primarily responsible for gathering data and market research that helps in the development and enhancement of bank products and services. The position is also responsible for providing assistance in conducting research studies to expand the bank product portfolio.ResponsibilitiesGathers data and market research that helps in the development...

  • Product Support Specialist

    4 days ago

    Manila, National Capital Region, Philippines CreatorIQ Full time ₱250,000 - ₱500,000 per year

    CreatorIQ has earned the title of best companies to work for in multiple programs including BuiltIn Austin, LA and NY, was named a 2024 Deloitte 2024 Technology Fast 500 winner, Leader by The Forrester New Wave: Influencer Marketing Solutions, and recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars...

  • Product Support Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Goway Travel Full time ₱30,000 - ₱60,000 per year

    PRODUCT SUPPORT COORDINATORJob Type:Full TimeLocation:HybridReporting to:Product Support Team LeaderJob PurposeThis position deals with product managers and suppliers and our contracts with them. Your main responsibility is to load contracts into our database and to help keep the database up to date.What will be your key responsibilities?Work various tickets...

  • Product Support Coordinator

    4 days ago

    Manila, National Capital Region, Philippines Goway Manila Full time ₱300,000 - ₱600,000 per year

    Product Support CoordinatorJob Type: Full TimeLocation: Manila Remote/HybridReporting to: Product Team LeadJob purpose:Reporting directly to the Product Team Lead, the Product Coordinator is responsible for the general administration of all products relevant to the region. Key duties include entering and maintaining supplier contracts in the system,...

  • Senior Product Support Engineer

    4 days ago

    Manila, National Capital Region, Philippines Exegy Full time ₱900,000 - ₱1,200,000 per year

    About ExegyExegy is a global leader in intelligent market data, advanced trading systems, and future-proof technology. Exegy serves as a trusted partner to the complete ecosystem of the buy-side, sell-side, exchanges, and financial services technology firms around the globe. Headquartered in St. Louis with regional offices in North America, the UK/Europe and...

  • Post-Settlement Officer

    1 week ago

    Manila, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time ₱900,000 - ₱1,200,000 per year

    Official role title: Transactional Processing Support Officer About the RoleAre you passionate about delivering top-notch customer service and ensuring smooth loan operations? As a Transactional Processing Support Officer for Australian Mortgage, you'll support the Account Manager with day-to-day processing, helping to meet SLAs and provide exceptional...