Tours Representative

2 weeks ago

Makati City, National Capital Region, Philippines Rakso Air Travel & Tours Inc Full time ₱240,000 per year

  1. Candidates must possess at least a Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.

  2. No work experience required though some work experience, in Hotel Management or Tourism Services is a plus.

  3. Required Skill(s):

· Good Team Player

· Great Organizational Skills

· has good communication skills.

· Has the ability to prioritize and manage responsibilities.

· Someone who is smart, well-spoken, gives attention to details, so as to give good customer service.

  1. Experience is a plus factor, but we also welcome fresh graduates who want to build a career and stay for a long term with us.

  2. Full-time position(s) available.

Responsibilities:

· Thoroughly learn about the products and services of Rakso Travel

· Learn and enhance proficiency on use of computerized reservations system as well as other internal systems integral to job description

· Perform data gathering as required in the development of tour packages (international/domestic airline/hotel rates, tour itineraries, etc.)

· Receiving of telephone calls.

· Receiving, monitoring and confirmation of client inquiries/bookings thru phone, emails and online chat facilities set up by the company.

· Successfully closing transactions.

· Assist clients with their travel needs

· Process customer billings, collect deposits and balances.

· Responsible for communicating confirmation or changes to booking requirements with customers.

· Learn to handle unforeseen problems and complaints and determine eligibility for refunds

· Assist in preparation of daily sales reports and other documentation requirements related to sales operations.

· Other tasks that may be assigned from time to time by Superiors.

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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