Invoice Coordinator

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Position Summary

HelloFresh is looking for an Invoice Coordinator to support our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

WHAT YOU'LL DO

• Extract and aggregate data from the invoicing system for invoice analysis and reconciliation.
• Analyze errors and trace them back to the root cause using raw data from the appropriate database.
• Resolve quantity and price discrepancies with urgency and escalating where appropriate.
• Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities.
• Work collaboratively with internal teams including the Accounts Payable, Supply Chain and Procurement teams to resolve any data discrepancies
• Communicate with suppliers where necessary to clarify detail, escalate any supplier disputes to Line Manager
• Support the wider Supply Chain function with reporting and administration tasks to ensure the smooth running of the operation

WHAT YOU'LL BRING

• At least 3 years experience working within invoicing, billing or general accounting and/or as a data entry clerk
• Fast typing skills; knowledge of touch typing systems is strongly preferred.
• Working knowledge of office equipment and computer hardware and peripheral devices.
• Basic understanding of databases.
• Experience using Oracle is strongly preferred
• Requires expertise in operating Microsoft Office programs
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

SOFT SKILLS

• Excellent verbal and written communication, collaboration, and self management skills with a strong focus on teamwork.
• Strong analytical, problem-solving, and critical thinking skills
• Assertive, responsible, and adaptable, with the ability to work in a fast-paced environment and navigate complex situations.
• Superior problem solving availability

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion
• Work from home

Work Location: Remote