Workspace Project Coordinator

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

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Position Statement

The role of the Project Supervisor is an integral one within the client Workspace team. The Project supervisor provides a single point of coordination and care to high level executives and project managers managing the office relocation and other workspace-related services.

The primary function of the project supervisor role is to provide the much-needed support, guidance and skills expertise to the Business Development Manager and Operations Team including its corporate clients.

Working to support the Business Development Manager and Operations Team to the roll out of effective and on time communication, process improvements and enhancements, planning, cost reduction and work efficiency initiatives.

Key Performance Indicators

• Corporate client satisfaction
• Internal client satisfaction
• Timely submission of reports and other project-related documentations
• Successful project initiatives and implementation generating up to 5% cost reduction from planned budget.
• Work with BDM to generate timely submission and receipt of customer feedback.

Key Tasks and Responsibilities

• Assist BDM in customizing project methodology and timelines based on client's target and budget.
• Manage sourcing of the needed resources both from available internal and external service partners.
• Work closely with client and 3rd party in securing work permit and gatepass.
• Conduct site visits and project monitoring, move mgt. meetings, and timely submission of progress and completion reports.
• Work efficiently and effectively with project staff in ensuring projects are executed and completed within or less than the client's preferred timeframe and budget.
• Create and maintain comprehensive project documentation.
• Act as a first point of escalation with ultimate accountability for the resolution of the services issue.
• Improve quality assurance and OSH.
• Work with BDM and Division Manager in finalizing change order request/s, should services that have rendered were outside the agreed project scope.
• Plan and initiate cost-reduction approaches for operational efficiency through coaching, testing and implementation of initiatives.
• Build strong relationships with other Crown branches to enable all opportunities in benchmarking activities and technical support that the business may need in handling complex projects.
• Work with BDM in obtaining customer feedback immediately not later than 5 working days after project completion.
• Ensures data and business integrity compliance.
• Other ad-hoc tasks that may be assigned.

Qualifications

• Bachelor's degree in supply chain management, Industrial engineering, Project Management, or a related field.
• Proven experience (1+ year) in project management, specific to service industry.
• Strong organizational skills with an emphasis on attention to detail.
• Excellent interpersonal and communication skills.
• Ability to thrive in a dynamic, deadline-driven environment.
• With knowledge in project management tools and software.
• PMP Certified, preferred but not required.
• Strong working knowledge of Microsoft Office
• Excellent presentation skills

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.