Billing & Collection Supervisor

2 weeks ago

Ortigas Metro Manila, Philippines Care Center Clinic Full time ₱100,000 - ₱200,000 per year

DUTIES AND RESPONSIBILITIES

Billing & Documentation

  • Supervise the preparation, verification, and submission of patient bills, insurance claims, and professional fees.
  • Ensure accuracy and completeness of billing information, including patient demographics, medical services, and diagnostic codes.
  • Monitor denied or rejected claims and coordinate quick resolution with insurance providers and clinic staff.

Collections & Accounts Receivable

  • Oversee the collection of patient balances, insurance payments, and corporate accounts.
  • Implement effective follow-up procedures for overdue accounts while maintaining professionalism and patient confidentiality.
  • Reconcile accounts receivable records and ensure timely posting of payments, adjustments, and write-offs.

Coordination & Compliance

  • Work closely with the Front Desk, Medical Records, and Insurance/Benefits teams to address billing concerns or discrepancies.
  • Ensure compliance with clinic policies, billing standards, insurance rules, and government regulations (e.g., PhilHealth or other local insurance systems if applicable).
  • Maintain proper documentation and prepare monthly billing, collection, and aging reports for management review.

Supervision & Process Improvement

  • Lead and train billing and collection staff; monitor daily workflow and performance.
  • Recommend and implement process improvements to speed up billing cycles and reduce collection delays.
  • Address patient inquiries and resolve billing disputes in a professional and customer-friendly manner.

Benefits:

  • HMO Insurance
  • Rice Subsidy
  • 15 paid leaves
  • Salary Increase

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