Customer Relations Associate

3 days ago

Pasig, National Capital Region, Philippines DACON Corporation (Mother Company of DMCI) Full time ₱180,000 - ₱200,000 per year

Qualifications:

  • Bachelor's degree graduate
  • Has excellent oral & written communication skills
  • Willing to work on-site (Ortigas, Pasig)
  • With excellent communication skills
  • BPO/customer service experience is an advantage

Job Description:

  • Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online)
  • Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.
  • Reports to the accounts managers on the progress of clients' payment process for the unit.
  • Monitors renewals and handles new and existing accounts.
  • Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Pasig: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your Asking Salary? (minimum to maximum range)

Education:

  • Bachelor's (Required)

Work Location: In person

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